Working Smart with Novell Groupwise
At a Glance
Working Smart with GroupWise is a business solution which helps people to manage their workload and priorities. The programme responds directly to the challenges faced by a modern day ‘knowledge worker’ who has to manage a high number of emails, projects, to-do’s, colleagues, communications from many sources (email, voicemail, meetings, phone calls), and endless interruptions.
The programme will dramatically improve your ability to prioritise your workload and tasks, meet deadlines, communicate more effectively and streamline your workflow.
Graduates of this programme re-gain an average of 48 minutes per day of productive time.
Who should attend:
- Workgroups and teams including managers, EA’s & PA’s, technical and sales professionals, supervisors, administrators and project leaders or any-one that currently uses GroupWise and is not optimising this powerful software.
What to expect:
- Integration of a proven business process with GroupWise
- A total time management solution that integrates communications, tasks, activities and planning.
- Hands-on software instruction
- Tricks, tips and processes that will save you time
Immediate benefits:
- Increase your productivity and get more done each day
- gain control over your inbox
- remain focussed on what’s important
- ensure things don’t slip through the cracks
- become more pro-active
- always know exactly what to do next
- deliver results when you say you will
- communicate more effectively with others
- improve work/life balance
- re-gain an average of 48 minutes per day
Course format:
- One day workshop with hands on instruction and real life exercises
- Follow up coaching session 4 – 6 weeks after attending the programme
Course materials:
- Comprehensive 126 page learner’s guide and resource manual
- Optional A4 Priority ‘Tech Tools’ organiser
Workshop Synopsis
Welcome to the Working Sm@rt with GroupWise Workshop. This essential management skills programme has been designed to provide you with the knowledge, skills and competencies to effectively use Novell GroupWise as your organisational system. This course will help enhance personal and team productivity and performance, while giving you more control over activities and information. By providing immediate access to key business information you will improve your decision-making. You will become more balanced and reduce stress when you put these essential skills into practice.
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Unit 1: |
The Productivity Process: In this first unit we will describe what is meant by productivity and workload management. You will learn about the Invisible Assembly Line and importance of the Productivity Formula and strategies for reducing ‘mind traffic’. We will create a campaign for Working Sm@rt™ and look at how a GroupWise System can help turn our intentions into actions.
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Unit 2: |
The GroupWise Business Solution: You will gain a deeper understanding of what’s available in the GroupWise ‘toolbox’ and configure the main components of GroupWise. In the office or on the move, we will show you how to consolidate personal, team, corporate and external information.
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Unit 3: |
The Digital Deluge: We will show you how to manage your Inbox and establish an E-mail Charter. You will cover topics in sending and following up on E-mail, learn how and when to respond to mail, as well as set up protocols for eliminating junk E-mail. We will show you creative ways to file your mail and stay with your priorities regardless of the volume of E-mail traffic.
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Unit 4: |
Managing Commitments: You will learn the importance of the GroupWise Calendar and how to avoid becoming a victim of ‘Planning Fallacy’. Your labs and exercises will help you become a more proficient time manager and begin the process of regaining control over your life and demanding schedule.
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Unit 5: |
Managing Communication: You will learn the Priority communicating process and how to apply it with GroupWise tools. You will practice planning and responding to people as well as how to delegate and follow-up. We will demonstrate that by applying the communication process, it is possible to have total recall! You will also learn best practice influencing and voicemail behaviours.
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Unit 6: |
Managing Activities: We will show you how to become a master at multi-tasking. You will learn how to stay on top of the important as well as the urgent activities, and solve the ‘decision dilemma’ when managing a myriad of activities.
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Unit 7: |
Priority Planning: You will discover how the planning process works for you. The planning cycle will help you become more strategic in your daily choice of activities and restore a feeling of achievement at the end of every day.
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Unit 8: |
Team Tools: You will expand your understanding of how teams work and create an E-mail charter for your team/organisation. You will learn how to share calendars and collaborate on shared documents.
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Unit 9: |
Eliminating Desk Stress: In this unit we will demonstrate how to manage the digital desktop as well as control the clutter on your hardtop too! You will learn important techniques to control both silent and noisy interruptions. You will set up files to help you retrieve sent mail. You will also learn how the GroupWise Organiser is designed to work with your GroupWise software for maximum effectiveness.
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Unit 10: |
Online - Putting GroupWise to Work: Summarises all the key ideas and provides you with a recipe for learning transfer. You will receive Priority’s GroupWise Quick Guide so that you can deploy new techniques learned today immediately. You will review the key learning points and 10 Key Principles and develop plans to increase your productivity and performance back at work. Upon graduation you will become a member of the Priority LearningLink™ and receive tips and coaching online.
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“This will help to move GroupWise from a burden to a useful tool. I suggest you invite managers and their PA's to the same session to ensure actual GroupWise relationships are thought about and delivered. Practical, immediately applicable & beneficial.”
Bob Wallis, Local Government Council
For optimal results, Working Sm@rt in Teams and Working Sm@rt with BlackBerry are also available.
 | Last updated on: 8 Jun 2009 || File size: 184 Kb || Acrobat Reader Required. |