Improve your planning, focus on your priorities, control your time and increase your productivity every day, using our Working Smart method and the tools the 21st Century workplace provides.


On completion of this course, you should be able to:

  • Consistently focus on priorities – turn intentions into actions
  • Overcome barriers to achievement
  • Commit to values and goals
  • Manage time, tasks, and activities
  • Boost productivity
  • Reduce stress and improve work/life balance

Unit 1 – Defining your Work/Life roles and priorities
  • Clarifying and determining your many roles at work and at home
  • Learning how to make better choices about how you spend your time
  • Avoiding the ‘busy-ness’ trap and spending more time on the important
Unit 2 – Establishing SMART goals and objectives
  • Understanding the Priority Workflow model and setting up best practice goals and objectives for the year, month and week
  • Overcoming internal and external barriers to success
  • Learning about productivity formula
  • Discovering the 4D method for making smart choices
Unit 3 – Planning and managing your activities
  • Getting rid of your ‘surrender behaviours’ that give control to others
  • Exploring the difference between operational and project work
  • Using your calendar as a principal place to plan and organise
  • Daily planning best practices
Unit 4 – Acting on your plans
  • Prioritising and organising tasks for focus and flexibility
  • Putting your learning to work on your chosen technology platform
Unit 5 – Delivering and communicating outcomes and results
  • Learning how to plan and manage communications
  • Honing email writing and best practice storage and retrieval
  • Delegating effectively
  • Using voicemail for best results
Unit 6 – A commitment to action
  • Making a commitment to develop self-leadership skills
  • Identifying and avoiding common pitfalls in making change

Individuals and teams who must understand the strategic direction of their business and whose performance is measured by their ability to manage multiple tasks and priorities, follow-up on commitments, communicate and delegate effectively, and use an organised planning process.

  • A 1/2-day workshop where participants create a plan for achieving key business objectives

  • Comprehensive Learning Guide