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With more than 1,000 offices in 46 countries, ActionCOACH delivers its proven business development systems to tens of thousands of business owners every week, owners who turn to business coaching to get the freedom and lifestyle they sought when they first went into business for themselves.

One of their local franchisees recognised the growing issues of Time Management for their clients, with the growth of technology they were struggling to manage email and stay on top of information overload, adding pressure to their operational effectiveness.

Challenge for Priority Management

The local ActionCOACH team support a wide range of businesses, from Small Businesses consisting of 2 – 3 people, through to Medium sized businesses of 30+ people and industries from white collar business services to manufacturing.

In order to ensure all business sizes and industries were catered for, ensuring systems were suitable for all with quality and accountability in each of the businesses we wanted to provide their teams with the following:

  • A process to better manage workload
  • Maintain focus on high priority items
  • Establish a more pro active work environment
  • Provide effective communication within the business

Solution from Priority Management

Priority Management’s core productivity training program – Working Sm@rt with Outlook was the most suitable solution for the clients that the local ActionCOACH franchisee had with the majority of clients and their teams using the Outlook tool.

A series of customised courses were run for the ActionCOACH team and their clients, standing in as suedo in-house course’s for the team.  This ensured the local ActionCOACH team were able to support their clients, while also delivering the highest quality training in effectively managing their time and workload.

For those that couldn’t attend the customised courses our public workshops were available ensuring their business needs weren’t effected.