Understanding Yourself and Others
Learn to truly understand yourself and how your behaviour is perceived by others.
















Understanding Yourself and Others
What does genuine self-awareness mean? It may surprise you to learn that, based on the research of Dr Tasha Erurich, while 95% of us tend to think we practice great self-awareness, the reality is only around 10-15% of us a genuinely self-aware.
Learning to truly understand yourself means learning to understand how your behaviour is perceived by others. Your intention behind your behaviour is not what’s truly important…how your behaviour is interpreted by others is.
Outcomes
At the end of this course the participants should be able to:
- Identify your preferred communication style using the DISC profile
- Examine the impact your behavioural style can have on others
- Explain the four key aspects of emotional intelligence
- Begin to focus on self-awareness and self-management
- Identify and challenge individual unconscious biases
- Focus of building open communication and inclusive leadership habits
What to expect
This interactive course combines practical exercises, group discussions, and real-world applications. You’ll engage in self-assessments and explore real-life scenarios to refine your ability in understanding yourself and others.
Who is this Understanding Yourself and Others course for?
This course is designed for managers, team leaders, supervisors and employees who want to understand themselves and how their behaviour is perceived by others better.

"I thought it was great! Probably one of the best trainings we’ve had at our face-to-face."
"Brilliant presenter, kept the session engaging. Very knowledgeable without overloading"

"The course and facilitator were great and therefore was served well. I learnt so many new things. Our facilitator was a great teacher. Very knowledgeable, spoke at a good pace."

"They’re always there to support you and they’ve even made the Most staunchly paper driven people challenge what they do and find a way to be paper light, if not paper gone."

"Outlook to me was just a repository for emails, but now it is transformed into a powerful automated planning tool. Thank you Mary! I also like how you consider typography when setting up the layout and solution."

"I am very happy with the content, how Brendan facilitated the training etc. Everything was concise, meaningful and respectful."

"I recently had the privilege of taking a refresher course on Microsoft Outlook, and it was nothing short of transformative. It was a wake-up call for me, realizing that I had been using Outlook for years, yet there was so much more to learn and exploit."

"The Australian Chamber Orchestra has engaged Priority for 15 years to conduct Outlook training, which is considered an important component of our induction process to assist with productivity. It’s always a pleasure to liaise with Priority Management. As a participant, I found the online workshop to be informative, educational, fun, and engaging."

"But also the programs were fabulous because they are really practical. It’s not just here’s how you use it. It’s really about how you embed it into your everyday work life which is what I like about it."
"I was hesitant on how much I could learn on an 8 hour outlook course but the course exceeded my expectations and I was surprised by how much I took away from the course."

"Working with Priority Management as an organisation, [I’ve learned] that it’s not actually about the computer programs. It’s about the way in which you use those to work together."

"As a school Principal, I greatly value practical training that delivers immediate and measurable improvements in productivity. The "Working Sm@rt with Microsoft Outlook" workshop facilitated by Priority Management exceeded all expectations."

"Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much."

"Mary was very knowledgeable on the material and able to answer any queries quickly and effectively, there are many strategies that I took from the training that will allow me to build on previous knowledge and be more effective working within Outlook."

"Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life."

Learn more about Understanding Yourself and Others course
Overview
Audience
Format
What's Included
Leadership Competencies That Count
- What are the key leadership competencies needed in today’s organisations?
- Choose the competencies you want to focus on and begin building those habits
Examining Your Preferred Behavioural And Communication Style
Analyse your DISC profile to determine:
- Your natural and adjusted behavioural styles
- How different styles interact, compliment each other and clash with each other
- What you can do to adjust your own style to communicate more effectively with others
The Power of Emotional Intelligence
- What are the emotional intelligence competencies?
- How self-aware are you really?
- Techniques for building greater self-awareness (including The Johari Window)
Challenge Your Biases
- What is cognitive bias? How do cognitive biases impact the way we make decisions and the way we behave towards others in the workplace
- Identify your own biases
- Develop strategies to monitor and challenge your biases and open yourself up to different perspectives
- Create reflective practices to continually monitor and challenge your biases
The Disengagement Dilemma – How Current Leadership Practices Reduce Trust
- The engagement crisis in Australia
- Building a commitment to increasing engagement in the workplace
Leadership Styles That Get Results
Leadership style is a not a function of your personality. It should be a strategic choice based on what suits a particular situation.
This course is designed for managers, team leaders, supervisors and employees who want to understand themselves and how their behaviour is perceived by others better.
- This is 1-day program that can be delivered face-to-face or as a virtual program (MS Teams)
- Comprehensive Learning Guide
- Interactive Sessions
- Self-Assessment
- Expert Guidance
- Certificate of Completion
Dont have your own laptop?
We have modern HP laptops available for hire!
HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)
- Rental cost to client $95+GST per laptop + transport
- Running Windows 11
- Running Office 365
- Word
- Excel
- PowerPoint
- Outlook
- OneNote
- Added only if required - MS Project, MS Visio

Organise with one of our team when making your booking or get in touch with us here
Submit an Enquiry

Priority Management is a Recognised Training Organisation (RTO number: 90911) and issues nationally recognised qualifications and statements of attainment.
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