Working Sm@rt with New Outlook and To Do

Work smarter with New Outlook and To Do. Learn to tame your inbox, prioritise with clarity, and streamline tasks using simple, practical techniques that put you back in control of your day.

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Introduction
What will I learn?
What to Expect?
Who is this course for?
How will it help me?

Working Sm@rt with New Outlook and To Do

This program has been designed to help you transform your work habits and optimise your use of technology, giving you greater control over your time, productivity, collaboration, and overall work results. The training focuses on teaching you how to change your behaviours to better prioritise tasks, meet deadlines with confidence, communicate more effectively, and streamline your workflow.

By integrating these strategies into your daily routine, you can dramatically enhance your efficiency and effectiveness as a knowledge professional. Feedback from participants highlights the significant impact this training has on productivity. On average, individuals report reclaiming over five hours per week, per person, in productivity improvements. This reclaimed time enables them to concentrate on higher priority tasks, reduce stress, and achieve a more balanced work-life dynamic.

The program not only equips you with practical tools and techniques but also fosters a mindset shift that allows you to approach your work with greater clarity and purpose, leading to improved performance and better results.

Program Benefits

  • Comprehensive learning guide
  • Free lifetime phone support
  • Virtual/Phone one on one coaching session to embed the learning and behavioural change
  • Opportunity to attend a free refresher in the future at one of our Working Sm@rt with Outlook New workshops - as a Priority Graduate

What will I learn?

Participants will gain the skills and insights to:

  • Prioritise and plan your day using proven productivity methods
  • Organise your inbox, tasks and calendar so nothing gets lost
  • Use New Outlook and To Do in a seamless workflow
  • Communicate and collaborate using OneNote and Teams
  • Integrate Copilot to save minutes in every hour
  • Create better habits that stick long after training ends

What to Expect?

In this course, you will gain a practical, hands-on understanding of how to use New Outlook and To Do to organise your work, stay on top of priorities, and manage communication from a single, structured workflow. You’ll learn how to convert emails into action, create and manage tasks, plan your time with confidence, and reduce the overwhelm that comes from a busy inbox and scattered to-do lists. Through guided setup, real-world examples, and time-saving techniques, you’ll uncover a simple work system that keeps you focused, proactive, and in control of your day. By the end of the course, you’ll walk away with a smarter way of working — and more time back for what matters most.

Who is this Working Sm@rt with New Outlook and To Do course for?

This course is designed for busy professionals who want to take control of their inbox, manage competing priorities, and make better use of Outlook, To Do, and the Microsoft 365 ecosystem. Whether you’re balancing multiple projects, juggling constant emails, or collaborating across teams, this program will help you streamline your workload, stay organised, and work with greater clarity and confidence.

How will this Working Sm@rt with New Outlook and To Do course help me?

By attending this course, you will:

  • Feel in control of your inbox, workload and priorities
  • Reduce stress caused by disorganisation or last-minute pressure
  • Get more done in less time and still leave work on time
  • Stay focused on what matters instead of fighting distractions
  • Communicate more clearly and collaborate more efficiently
  • Gain visibility over all your commitments—work and personal
  • Build a confident and sustainable workflow that’s built for the long term``

Upcoming Working Sm@rt with New Outlook and To Do Course Dates

Choose from the dates below to secure your enrolment in one of our upcoming classes

Working Sm@rt with New Outlook and To Do (Virtual)

February 25, 2026 - February 26, 2026
10:00 AM to 01:30 PM AEDT (Everyday)
$945 (EX GST)
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Don't see what you're looking for? Enquire now to learn about future courses or in-house options!

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"Brendan was awesome, I liked the way he made the training engaging and interactive although it was virtual. One of the very few virtual trainings I have enjoyed"

-Nanda Almeida, Department of Education

"I was hesitant on how much I could learn on an 8 hour outlook course but the course exceeded my expectations and I was surprised by how much I took away from the course."

-Laura Watman, Defence NSW

"As a school Principal, I greatly value practical training that delivers immediate and measurable improvements in productivity. The "Working Sm@rt with Microsoft Outlook" workshop facilitated by Priority Management exceeded all expectations."

-Kylie Fabri, Principal - Muswellbrook High School - 11/12/2024

"I recently had the privilege of taking a refresher course on Microsoft Outlook, and it was nothing short of transformative. It was a wake-up call for me, realizing that I had been using Outlook for years, yet there was so much more to learn and exploit."

-Wayne Lear, Familia Wealth - 06/02/2024

"Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life."

-Amarette Petersen, Territory Manager, Leica - 20/01/2023

"Outlook to me was just a repository for emails, but now it is transformed into a powerful automated planning tool. Thank you Mary! I also like how you consider typography when setting up the layout and solution."

-Jianyang Sun, The University of Sydney - 28/06/2023

"The Australian Chamber Orchestra has engaged Priority for 15 years to conduct Outlook training, which is considered an important component of our induction process to assist with productivity. It’s always a pleasure to liaise with Priority Management. As a participant, I found the online workshop to be informative, educational, fun, and engaging."

-Claire Diment, Australian Chamber Orchestra - 12/04/2023

"Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!"

-Sara Learmonth, L\'Oréal - 11/05/23

"Mary was very knowledgeable on the material and able to answer any queries quickly and effectively, there are many strategies that I took from the training that will allow me to build on previous knowledge and be more effective working within Outlook."

-Thomas Davies, The University of Sydney - 28/06/2023

"A HUGE thank you for the OneNote training that I completed. Having completed courses previously, I was expecting similar basic content and a struggle to say engaged. I was pleasantly surprised by Marys knowledge and ability to engage all attendees from beginners through to more advanced users, covering a range of skills, including more advanced use scenarios. I learnt a lot and have already applied many of the skills that I learnt."

-Kathleen Donohue - 21/07/2023

"Brilliant presenter, kept the session engaging. Very knowledgeable without overloading"

-Alec Southam, BD

"Nicky was very knowledgeable and made sure everyone was comfortable with before going on to the next stage. Nicky’s interaction with us was amazing as she explained things well and nothing was a problem for her if someone needed help."

-Lynette Harper, DOE Vision

"I had no idea of how much I didn’t know. This is a game changer for efficiency and organisation."

-Melanie Baker, TMR - 13/12/2022

"Thank you Jackie so much again for putting together such an insightful presentation. As I mentioned, the feedback so far has been really positive and a few people I have spoken to in the office today have already made some tweaks to their default settings. Your presentation skills were some of the best I’ve seen, and I was impressed with how you were able to navigate between screens despite the technical challenges. Thank you again!"

-Henry Drummond, The Law Society of NSW - 28/07/2023

"It changed my life really. I felt like I’d been baptized at the end- I really felt so much lighter and freer! I’m in control of my life, actually I can, I can work the way I want to work."

-Carla, Department of Education

Learn more about Working Smart with Microsoft Outlook

Overview

Audience

Format

What's Included

Process for prioritising workload (Urgency versus Importance) – how to deal with competing priorities.
Setting up New Outlook and To Do to Work Smarter (reviewing and customising Outlook and To Do defaults settings and gain a deeper understanding of what’s available in the New Outlook toolbox).
Managing inbox (Converting emails into tasks and calendar entries for follow-up – searching – creating Rules and Quick Steps to save time).
Managing tasks in Outlook (creating, prioritising, categorising, and delegating).
Using the calendar in Outlook as a planning tool, including scheduling, calendar groups, and other time-saving functionality.
Managing communications by linking Outlook to OneNote and Teams.
Leveraging Copilot (Free or Licenced version) to save even more time.
Tips and shortcuts aimed at increasing productivity.
Closing your day and planning tomorrow.

After completing this course, you will be able to:

  • Manage your workload more efficiently and effectively.
  • Sharpen your Outlook skill set to gain increased productivity and enhance your on-the-job performance.
  • Know exactly what to do next and deal with competing priorities.
  • Become more Pro-Active less Re-Active.
  • Focus on the important while managing distractions better.
  • Manage your inbox more effectively.
  • Streamline your communication process between you and your colleagues.
  • Utilise your existing electronic or paper tools to help manage time

This course is designed for busy professionals who want to take control of their inbox, manage competing priorities, and make better use of Outlook, To Do, and the Microsoft 365 ecosystem. Whether you’re balancing multiple projects, juggling constant emails, or collaborating across teams, this program will help you streamline your workload, stay organised, and work with greater clarity and confidence.

This is a 1-day program that can be delivered face-to-face or as 2 x 3.5-hour virtual programs

  • Interactive Sessions
  • Expert Guidance
  • Certificate of Completion
  • Learning guide
  • Free lifetime phone support
  • One-on-one virtual/phone coaching session to embed behaviour change
  • Access to a free refresher workshop as a Priority Graduate
  • Practical templates and take-away tools you can use immediately

Dont have your own laptop?

We have modern HP laptops available for hire!

HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)

  • Rental cost to client $95+GST per laptop + transport
  • Running Windows 11
  • Running Office 365
    • Word
    • Excel
    • PowerPoint
    • Outlook
    • OneNote
    • Added only if required - MS Project, MS Visio

Organise with one of our team when making your booking or get in touch with us here

Submit an Enquiry

Priority Management is a Recognised Training Organisation (RTO number: 90911) and issues nationally recognised qualifications and statements of attainment.

10927NAT Certificate III in Project Administration
BSB40920 Certificate IV in Project Management Practice
BSB50820 Diploma of Project Management
BSB60720 Advanced Diploma of Program Management

Lead Your Team to Success with Industry-Leading Time Management Training

Achieve your goals, manage time more effectively, increase productivity, and empower both yourself and your team to work smarter with our expert-led time management courses. Our short courses are designed to suit a wide range of management needs. Whether you’re overwhelmed by emails, unproductive meetings, poor planning, or scattered tasks and communication, our training simplifies the process and shows you how to take control of your day. Learn how to streamline your workflow, free up your time, and get more done with less stress. All programs are delivered by industry-leading experts and supported by high-quality training materials, backed by a proven track record of helping businesses thrive.

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Frequently Asked Questions

Want to know more?

Browse our frequently asked questions, or get in touch with one of our friendly training experts today!

What is the best course for project management?

The best project management course will completely depend on your situation. For example, are you an executive looking at upskilling your project leaders or team? Or are you an individual looking at developing your experience and qualifications for future job applications?

We offer a wide range of short courses, workshops and nationally accredited project management qualifications to offer a complete solution for whatever you are hoping to achieve. If you're unsure which project management course is for you, your team or your business, contact us today, and one of our training experts will help you find what you are looking for.

Is a Project Management Certification worth it?

According to the National Skills Commission, Project Management roles are in high demand all over Australia. In fact, the Project Management Institute released a study demonstrating that the need for project managers will grow by another 33% in the next 5 years.

The world is changing fast, and businesses need to continually grow, innovate and adapt. Skilled project managers are the leaders who can make change happen, come up with new ideas and implement them. As a result, the job prospects for project managers have never been better, making project management qualifications an appealing addition to your resume for any recruiter or employer.

Can I be a Project Manager with no experience?

The truth is, many people are finding themselves in jobs requiring project management skills that they've never been taught. The workplace is fast evolving to keep up with global change, and that has impacted many jobs, seeing many people thrown into project management roles with no experience or training.

If you find yourself in this predicament, you'll know that it is possible to be a project manager with no experience, but it isn't easy. The training and experience you'll get through our project management courses will give you the tools, skills, knowledge and understanding to tackle the project management elements of your job and make them a success. We will teach you methodologies and skills to make your team work better, help you achieve more, and do so by working smarter with less stress and time pressure.

Is Project Management hard?

Project management is a workplace skill that you need to invest in. Like learning anything, you'll have to study and involve yourself in learning the skills you need, but with the right trainers and materials, it doesn't have to be hard to learn.

Our trainers are highly experienced and have been teaching project management to businesses, companies and individuals all over the world for many years. We have developed courses that are engaging and full of high-quality materials to make your learning process enjoyable.

How long does it take to become a project manager?

Your career path to becoming a project manager can vary depending on your industry and its qualification requirements. Some industries don't require formal qualifications, though they may help secure you a position over another candidate. Other industries may encourage formal qualifications.

We Pride Ourselves

We have been 40 years in Business and with over 2.2 Million participants and a lifetime membership, we are super proud of Priority Management.

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