Leadership Training

Build practical leadership skills and learn how to lead with clarity, confidence and accountability through structured Leadership Training designed for new and emerging leaders.

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Introduction
What will I learn?
What to expect?
Who is this course for?
How will it help me?

Leadership Training

True leadership rests on the ability to create clarity, build trust, and drive accountability through consistent behaviour. At its core, leadership is not about authority or position, but about influence - the capacity to guide others toward shared goals while maintaining respect and credibility.
Effective leaders communicate expectations clearly, model the standards they expect, and take responsibility not only for results but for the environment in which those results are achieved. They demonstrate self-awareness and emotional regulation, understanding that their reactions set the tone for the team. By aligning direction, behaviour, and performance expectations, strong leaders create stability, encourage ownership, and enable others to contribute at their best.

What will I learn?

Participants will gain the skills and insights to:

• Understand the mindset shift required when moving from individual contributor to leader
• Develop emotional intelligence and self-awareness to strengthen leadership presence
• Communicate expectations clearly and check for understanding
• Delegate effectively to build ownership without micromanaging
• Establish productive team norms that support accountability and performance

What to expect?

In this Leadership Training program, you will explore the essential shift from doing the work to enabling others to perform. You will examine how leader behaviour shapes team culture, productivity and accountability.

Through practical frameworks, real workplace scenarios and guided exercises, you will strengthen communication, learn structured delegation techniques and develop strategies to build trust within your team. By the end of the session, you will have a clear leadership action plan and practical tools you can apply immediately to improve team performance.

Who is this course for?

This course is designed specifically for those who have stepped into leadership without formal training, the course focuses on the critical shift from individual contributor to people leader. It will benefit:
• Team leaders
• Supervisors
• Coordinators
• Newly promoted managers
• Technical specialists moving into people leadership

How will it help me?

By attending this Leadership Training course, you will:

• Build confidence in your ability to lead conversations and set clear expectations
• Strengthen trust and accountability within your team
• Improve team productivity through better delegation and communication
• Develop greater emotional intelligence and leadership awareness
• Create a clear roadmap for your ongoing leadership development

Upcoming Leadership Training Course Dates

Choose from the dates below to secure your enrolment in one of our upcoming classes

Leadership Training (Virtual)

May 21, 2026
9:00 AM to 1:00 PM AEST
$395 (EX GST)
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"Brendan was awesome, I liked the way he made the training engaging and interactive although it was virtual. One of the very few virtual trainings I have enjoyed"

-Nanda Almeida, Department of Education

"The workshop was great and very helpful. Simply explained, useful information and good tools! I will use the skills i have further developed and use the tools provided to my benefit!"

-Will Schoenmaker, Department of Health-NSW

"But also the programs were fabulous because they are really practical. It’s not just here’s how you use it. It’s really about how you embed it into your everyday work life which is what I like about it."

-Danielle, Elserver

"I am very happy with the content, how Brendan facilitated the training etc. Everything was concise, meaningful and respectful."

-Heather Davis, NSW Health - Bloomfield Mental Health Drug and Alcohol Services

"Thank you Jackie so much again for putting together such an insightful presentation. As I mentioned, the feedback so far has been really positive and a few people I have spoken to in the office today have already made some tweaks to their default settings. Your presentation skills were some of the best I’ve seen, and I was impressed with how you were able to navigate between screens despite the technical challenges. Thank you again!"

-Henry Drummond, The Law Society of NSW - 28/07/2023

"Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!"

-Sara Learmonth, L\'Oréal - 11/05/23

"I thought it was great! Probably one of the best trainings we’ve had at our face-to-face."

-Dominique Marendy, Department of Primary Industry

"It changed my life really. I felt like I’d been baptized at the end- I really felt so much lighter and freer! I’m in control of my life, actually I can, I can work the way I want to work."

-Carla, Department of Education

"Fantastic training, while I'm fully capable with using google, ive never known all the ins and outs and features designed to make you more productive. Very illuminating"

-Stacey Goldring, Virbac

"The course and facilitator were great and therefore was served well. I learnt so many new things. Our facilitator was a great teacher. Very knowledgeable, spoke at a good pace."

-Emma Furneaux, ICAC

"The Australian Chamber Orchestra has engaged Priority for 15 years to conduct Outlook training, which is considered an important component of our induction process to assist with productivity. It’s always a pleasure to liaise with Priority Management. As a participant, I found the online workshop to be informative, educational, fun, and engaging."

-Claire Diment, Australian Chamber Orchestra - 12/04/2023

"A HUGE thank you for the OneNote training that I completed. Having completed courses previously, I was expecting similar basic content and a struggle to say engaged. I was pleasantly surprised by Marys knowledge and ability to engage all attendees from beginners through to more advanced users, covering a range of skills, including more advanced use scenarios. I learnt a lot and have already applied many of the skills that I learnt."

-Kathleen Donohue - 21/07/2023

"As a school Principal, I greatly value practical training that delivers immediate and measurable improvements in productivity. The "Working Sm@rt with Microsoft Outlook" workshop facilitated by Priority Management exceeded all expectations."

-Kylie Fabri, Principal - Muswellbrook High School - 11/12/2024

"Mary was very knowledgeable on the material and able to answer any queries quickly and effectively, there are many strategies that I took from the training that will allow me to build on previous knowledge and be more effective working within Outlook."

-Thomas Davies, The University of Sydney - 28/06/2023

"Brilliant presenter, kept the session engaging. Very knowledgeable without overloading"

-Alec Southam, BD

Learn more about Leadership Training

Overview

Audience

Format

What's Included

The Shift from Individual Contributor to Leader

- Responsibility shift: from “doing” to “enabling”
- Accountability expands beyond your own performance
- You are always modelling behaviour

Leading Self First

- Self-awareness
- Emotional regulation
- Accountability
- Personal leadership standards

Communication Foundations for Leaders

- New leaders often fail due to unclear communication. Learn how to focus on:
- Clarity of expectations
- Active listening
- Non-verbal leadership signals
- Checking for understanding

Delegation & Ownership

- Delegate outcomes, not just tasks
- Match task to capability
- Follow-up without micromanaging

Leading Team Culture & Norms

Culture is shaped by what leaders:
- Reward
- Tolerate
- Ignore
- Learn how to establish productive norms which include behaviours, attitudes and energy management norms.

Personal Leadership Action Plan

Participants complete:
- My top 3 leadership strengths
- My 3 risk areas
- One conversation I will initiate
- One behaviour I will stop
- My leadership standard statement
- Peer accountability partner assigned.

This course is designed specifically for those who have stepped into leadership without formal training, the course focuses on the critical shift from individual contributor to people leader. It will benefit:
• Team leaders
• Supervisors
• Coordinators
• Newly promoted managers
• Technical specialists moving into people leadership

  • This is a 4-hour program that can be delivered face-to-face or virtually.

Practical leadership frameworks
• Communication and delegation tools
• Leadership reflection exercises
• Personal leadership action plan
• Post-course support from Priority Management Australia
• Certificate of Completion

Dont have your own laptop?

We have modern HP laptops available for hire!

HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)

  • Rental cost to client $95+GST per laptop + transport
  • Running Windows 11
  • Running Office 365
    • Word
    • Excel
    • PowerPoint
    • Outlook
    • OneNote
    • Added only if required - MS Project, MS Visio

Organise with one of our team when making your booking or get in touch with us here

Submit an Enquiry

Priority Management is a Recognised Training Organisation (RTO number: 90911) and issues nationally recognised qualifications and statements of attainment.

10927NAT Certificate III in Project Administration
BSB40920 Certificate IV in Project Management Practice
BSB50820 Diploma of Project Management
BSB60720 Advanced Diploma of Program Management

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We have been 40 years in Business and with over 2.2 Million participants and a lifetime membership, we are super proud of Priority Management.

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