Leadership & Behavioural Corporate Facilitator
Brendan’s expertise extends beyond leadership, offering tailored programs in soft skills such as communication, customer service, and resilience, each customised to meet your unique needs. Committed to delivering exceptional learning outcomes, Brendan holds a Master’s degree in Training and Development from The University of Melbourne, where he studied both the physiology and psychology of how the brain learns. This background helps him engage learners of varying styles, ensuring that training programs are not only insightful but also practical and applicable in real world scenarios.
His academic journey began with a Bachelor of Learning, Development, and Training (BLTD), where he first explored the science behind how the human brain learns. Brendan further refined his expertise with a Graduate Diploma in Training and Development (GDipTD), which deepened his understanding of adult learning principles and their application to exceptional training programs.

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"They’re always there to support you and they’ve even made the Most staunchly paper driven people challenge what they do and find a way to be paper light, if not paper gone."

"It changed my life really. I felt like I’d been baptized at the end- I really felt so much lighter and freer! I’m in control of my life, actually I can, I can work the way I want to work."
"Fantastic training, while I'm fully capable with using google, ive never known all the ins and outs and features designed to make you more productive. Very illuminating"

"Brendan was awesome, I liked the way he made the training engaging and interactive although it was virtual. One of the very few virtual trainings I have enjoyed"

"A HUGE thank you for the OneNote training that I completed. Having completed courses previously, I was expecting similar basic content and a struggle to say engaged. I was pleasantly surprised by Marys knowledge and ability to engage all attendees from beginners through to more advanced users, covering a range of skills, including more advanced use scenarios. I learnt a lot and have already applied many of the skills that I learnt."

"Outlook to me was just a repository for emails, but now it is transformed into a powerful automated planning tool. Thank you Mary! I also like how you consider typography when setting up the layout and solution."

"Nicky had had obviously prepared well and had customised the training for our unique needs. She made learning fun and delivered the content at the perfect pace."

"Thank you Jackie so much again for putting together such an insightful presentation. As I mentioned, the feedback so far has been really positive and a few people I have spoken to in the office today have already made some tweaks to their default settings. Your presentation skills were some of the best I’ve seen, and I was impressed with how you were able to navigate between screens despite the technical challenges. Thank you again!"

"I recently had the privilege of taking a refresher course on Microsoft Outlook, and it was nothing short of transformative. It was a wake-up call for me, realizing that I had been using Outlook for years, yet there was so much more to learn and exploit."

"Working with Priority Management as an organisation, [I’ve learned] that it’s not actually about the computer programs. It’s about the way in which you use those to work together."

"Great, clear delivery from facilitator, easy to understand, kept my interest and focus throughout the course."

"Nicky was very knowledgeable and made sure everyone was comfortable with before going on to the next stage. Nicky’s interaction with us was amazing as she explained things well and nothing was a problem for her if someone needed help."

"As a school Principal, I greatly value practical training that delivers immediate and measurable improvements in productivity. The "Working Sm@rt with Microsoft Outlook" workshop facilitated by Priority Management exceeded all expectations."
"I was hesitant on how much I could learn on an 8 hour outlook course but the course exceeded my expectations and I was surprised by how much I took away from the course."

"I am very happy with the content, how Brendan facilitated the training etc. Everything was concise, meaningful and respectful."

