Leadership & Behavioural Corporate Facilitator

With over 25 years of experience, Brendan is a seasoned Instructional Designer and Facilitator, creating and delivering training programs across the Public and Private Sectors. For the past 15 years, his work has focused on developing authentic and impactful leadership skills, drawing from in-depth research into global leadership trends to craft programs that inspire and engage.

Brendan’s expertise extends beyond leadership, offering tailored programs in soft skills such as communication, customer service, and resilience, each customised to meet your unique needs. Committed to delivering exceptional learning outcomes, Brendan holds a Master’s degree in Training and Development from The University of Melbourne, where he studied both the physiology and psychology of how the brain learns. This background helps him engage learners of varying styles, ensuring that training programs are not only insightful but also practical and applicable in real world scenarios.

His academic journey began with a Bachelor of Learning, Development, and Training (BLTD), where he first explored the science behind how the human brain learns. Brendan further refined his expertise with a Graduate Diploma in Training and Development (GDipTD), which deepened his understanding of adult learning principles and their application to exceptional training programs.

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    "The course and facilitator were great and therefore was served well. I learnt so many new things. Our facilitator was a great teacher. Very knowledgeable, spoke at a good pace."

    -Emma Furneaux, ICAC

    "I was hesitant on how much I could learn on an 8 hour outlook course but the course exceeded my expectations and I was surprised by how much I took away from the course."

    -Laura Watman, Defence NSW

    "Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life."

    -Amarette Petersen, Territory Manager, Leica - 20/01/2023

    "Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!"

    -Sara Learmonth, L\'Oréal - 11/05/23

    "Outlook to me was just a repository for emails, but now it is transformed into a powerful automated planning tool. Thank you Mary! I also like how you consider typography when setting up the layout and solution."

    -Jianyang Sun, The University of Sydney - 28/06/2023

    "Working with Priority Management as an organisation, [I’ve learned] that it’s not actually about the computer programs. It’s about the way in which you use those to work together."

    -Roslynd, Department of Education

    "Nicky had had obviously prepared well and had customised the training for our unique needs. She made learning fun and delivered the content at the perfect pace."

    -Jodie Doolan, NSW Department of Education

    "Fantastic training, while I'm fully capable with using google, ive never known all the ins and outs and features designed to make you more productive. Very illuminating"

    -Stacey Goldring, Virbac

    "The workshop was great and very helpful. Simply explained, useful information and good tools! I will use the skills i have further developed and use the tools provided to my benefit!"

    -Will Schoenmaker, Department of Health-NSW

    "Such a great course. Thoroughly enjoyed the training and learned so many new things that I know will benefit both myself and the organisation."

    -Bev Clarke, Defence - 18/01/2023

    "The Australian Chamber Orchestra has engaged Priority for 15 years to conduct Outlook training, which is considered an important component of our induction process to assist with productivity. It’s always a pleasure to liaise with Priority Management. As a participant, I found the online workshop to be informative, educational, fun, and engaging."

    -Claire Diment, Australian Chamber Orchestra - 12/04/2023

    "I recently had the privilege of taking a refresher course on Microsoft Outlook, and it was nothing short of transformative. It was a wake-up call for me, realizing that I had been using Outlook for years, yet there was so much more to learn and exploit."

    -Wayne Lear, Familia Wealth - 06/02/2024

    "Brilliant presenter, kept the session engaging. Very knowledgeable without overloading"

    -Alec Southam, BD

    "I am very happy with the content, how Brendan facilitated the training etc. Everything was concise, meaningful and respectful."

    -Heather Davis, NSW Health - Bloomfield Mental Health Drug and Alcohol Services

    "Mary was very knowledgeable on the material and able to answer any queries quickly and effectively, there are many strategies that I took from the training that will allow me to build on previous knowledge and be more effective working within Outlook."

    -Thomas Davies, The University of Sydney - 28/06/2023