Leadership & Behavioural Corporate Facilitator

With over 25 years of experience, Brendan is a seasoned Instructional Designer and Facilitator, creating and delivering training programs across the Public and Private Sectors. For the past 15 years, his work has focused on developing authentic and impactful leadership skills, drawing from in-depth research into global leadership trends to craft programs that inspire and engage.

Brendan’s expertise extends beyond leadership, offering tailored programs in soft skills such as communication, customer service, and resilience, each customised to meet your unique needs. Committed to delivering exceptional learning outcomes, Brendan holds a Master’s degree in Training and Development from The University of Melbourne, where he studied both the physiology and psychology of how the brain learns. This background helps him engage learners of varying styles, ensuring that training programs are not only insightful but also practical and applicable in real world scenarios.

His academic journey began with a Bachelor of Learning, Development, and Training (BLTD), where he first explored the science behind how the human brain learns. Brendan further refined his expertise with a Graduate Diploma in Training and Development (GDipTD), which deepened his understanding of adult learning principles and their application to exceptional training programs.

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    "I was hesitant on how much I could learn on an 8 hour outlook course but the course exceeded my expectations and I was surprised by how much I took away from the course."

    -Laura Watman, Defence NSW

    "I had no idea of how much I didn’t know. This is a game changer for efficiency and organisation."

    -Melanie Baker, TMR - 13/12/2022

    "Brendan was awesome, I liked the way he made the training engaging and interactive although it was virtual. One of the very few virtual trainings I have enjoyed"

    -Nanda Almeida, Department of Education

    "Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much."

    -Paula Coleman, Planning Manager, Medline - 17/01/2023

    "The Australian Chamber Orchestra has engaged Priority for 15 years to conduct Outlook training, which is considered an important component of our induction process to assist with productivity. It’s always a pleasure to liaise with Priority Management. As a participant, I found the online workshop to be informative, educational, fun, and engaging."

    -Claire Diment, Australian Chamber Orchestra - 12/04/2023

    "As a school Principal, I greatly value practical training that delivers immediate and measurable improvements in productivity. The "Working Sm@rt with Microsoft Outlook" workshop facilitated by Priority Management exceeded all expectations."

    -Kylie Fabri, Principal - Muswellbrook High School - 11/12/2024

    "But also the programs were fabulous because they are really practical. It’s not just here’s how you use it. It’s really about how you embed it into your everyday work life which is what I like about it."

    -Danielle, Elserver

    "I am very happy with the content, how Brendan facilitated the training etc. Everything was concise, meaningful and respectful."

    -Heather Davis, NSW Health - Bloomfield Mental Health Drug and Alcohol Services

    "Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life."

    -Amarette Petersen, Territory Manager, Leica - 20/01/2023

    "Fantastic training, while I'm fully capable with using google, ive never known all the ins and outs and features designed to make you more productive. Very illuminating"

    -Stacey Goldring, Virbac

    "They’re always there to support you and they’ve even made the Most staunchly paper driven people challenge what they do and find a way to be paper light, if not paper gone."

    -Kathyrn, Whitley Corporation

    "Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!"

    -Sara Learmonth, L\'Oréal - 11/05/23

    "It changed my life really. I felt like I’d been baptized at the end- I really felt so much lighter and freer! I’m in control of my life, actually I can, I can work the way I want to work."

    -Carla, Department of Education

    "Nicky had had obviously prepared well and had customised the training for our unique needs. She made learning fun and delivered the content at the perfect pace."

    -Jodie Doolan, NSW Department of Education

    "A HUGE thank you for the OneNote training that I completed. Having completed courses previously, I was expecting similar basic content and a struggle to say engaged. I was pleasantly surprised by Marys knowledge and ability to engage all attendees from beginners through to more advanced users, covering a range of skills, including more advanced use scenarios. I learnt a lot and have already applied many of the skills that I learnt."

    -Kathleen Donohue - 21/07/2023