Leadership & Behavioural Corporate Facilitator
Brendan’s expertise extends beyond leadership, offering tailored programs in soft skills such as communication, customer service, and resilience, each customised to meet your unique needs. Committed to delivering exceptional learning outcomes, Brendan holds a Master’s degree in Training and Development from The University of Melbourne, where he studied both the physiology and psychology of how the brain learns. This background helps him engage learners of varying styles, ensuring that training programs are not only insightful but also practical and applicable in real world scenarios.
His academic journey began with a Bachelor of Learning, Development, and Training (BLTD), where he first explored the science behind how the human brain learns. Brendan further refined his expertise with a Graduate Diploma in Training and Development (GDipTD), which deepened his understanding of adult learning principles and their application to exceptional training programs.
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"Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much."
"Mary was very knowledgeable on the material and able to answer any queries quickly and effectively, there are many strategies that I took from the training that will allow me to build on previous knowledge and be more effective working within Outlook."
"But also the programs were fabulous because they are really practical. It’s not just here’s how you use it. It’s really about how you embed it into your everyday work life which is what I like about it."
"Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life."
"I had no idea of how much I didn’t know. This is a game changer for efficiency and organisation."
"The Australian Chamber Orchestra has engaged Priority for 15 years to conduct Outlook training, which is considered an important component of our induction process to assist with productivity. It’s always a pleasure to liaise with Priority Management. As a participant, I found the online workshop to be informative, educational, fun, and engaging."
"Brendan was awesome, I liked the way he made the training engaging and interactive although it was virtual. One of the very few virtual trainings I have enjoyed"
"Working with Priority Management as an organisation, [I’ve learned] that it’s not actually about the computer programs. It’s about the way in which you use those to work together."
"Great, clear delivery from facilitator, easy to understand, kept my interest and focus throughout the course."
"Outlook to me was just a repository for emails, but now it is transformed into a powerful automated planning tool. Thank you Mary! I also like how you consider typography when setting up the layout and solution."
"I recently had the privilege of taking a refresher course on Microsoft Outlook, and it was nothing short of transformative. It was a wake-up call for me, realizing that I had been using Outlook for years, yet there was so much more to learn and exploit."
"Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!"
"Nicky was very knowledgeable and made sure everyone was comfortable with before going on to the next stage. Nicky’s interaction with us was amazing as she explained things well and nothing was a problem for her if someone needed help."
"I am very happy with the content, how Brendan facilitated the training etc. Everything was concise, meaningful and respectful."
"As a school Principal, I greatly value practical training that delivers immediate and measurable improvements in productivity. The "Working Sm@rt with Microsoft Outlook" workshop facilitated by Priority Management exceeded all expectations."
