Customer Service Training Courses

"I am very happy with the content, how Brendan facilitated the training etc. Everything was concise, meaningful and respectful."

"Working with Priority Management as an organisation, [I’ve learned] that it’s not actually about the computer programs. It’s about the way in which you use those to work together."

"Nicky was very knowledgeable and made sure everyone was comfortable with before going on to the next stage. Nicky’s interaction with us was amazing as she explained things well and nothing was a problem for her if someone needed help."

"Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life."

"Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much."

"The course and facilitator were great and therefore was served well. I learnt so many new things. Our facilitator was a great teacher. Very knowledgeable, spoke at a good pace."

"Such a great course. Thoroughly enjoyed the training and learned so many new things that I know will benefit both myself and the organisation."

"Mary was very knowledgeable on the material and able to answer any queries quickly and effectively, there are many strategies that I took from the training that will allow me to build on previous knowledge and be more effective working within Outlook."

"Fantastic training, while I'm fully capable with using google, ive never known all the ins and outs and features designed to make you more productive. Very illuminating"

"Great, clear delivery from facilitator, easy to understand, kept my interest and focus throughout the course."

"It changed my life really. I felt like I’d been baptized at the end- I really felt so much lighter and freer! I’m in control of my life, actually I can, I can work the way I want to work."

"I was hesitant on how much I could learn on an 8 hour outlook course but the course exceeded my expectations and I was surprised by how much I took away from the course."

"Brilliant presenter, kept the session engaging. Very knowledgeable without overloading"

"I recently had the privilege of taking a refresher course on Microsoft Outlook, and it was nothing short of transformative. It was a wake-up call for me, realizing that I had been using Outlook for years, yet there was so much more to learn and exploit."

"But also the programs were fabulous because they are really practical. It’s not just here’s how you use it. It’s really about how you embed it into your everyday work life which is what I like about it."