Creative Thinking and Problem Solving
Unlock new possibilities by applying creative thinking principles and techniques to solve problems and improve outcomes.
















Creative Thinking and Problem Solving
Why is creative thinking so hard sometimes? The fact is the human brain tends to like routine and habit. So, when we’re faced with unusual situations or problems that must be solved, our natural response is to do what we’ve done before. This can be an effective way of dealing with challenges, but it prevents us from being truly creative.
Despite this however, learning to think creatively isn’t all that difficult. It just takes practice and a few proven tools and techniques that will allow you to take your blinders off and look at situations from new perspectives.
Thinking creatively will open a world of new possibilities.
Outcomes
At the end of this course the participants should be able to:
- Apply the principles of creative thinking to daily work practices
- Develop better creative thinking skills using left brain/right brain techniques
- Employ tools and techniques to improve creative thinking and problem solving
- Develop and conduct effective root cause analyses to identify the true cause rather than the symptoms of issues
- Build a strategy for ongoing development of creative thinking skills
What to expect
This course will help you unlock your creative potential and develop strategies to approach problems from fresh perspectives. You'll explore how the brain processes creativity, uncover common barriers to creative thinking, and learn techniques to enhance your problem-solving abilities. Through engaging activities, you’ll assess your own thinking styles, apply structured methods like root cause analysis, and develop a strategic approach to creativity in your daily work. By the end of the course, you’ll have practical tools to foster innovation, think outside the box, and make better decisions without sacrificing creativity under pressure.
Who is this Creative Thinking and Problem Solving course for?
This course is designed for professionals, leaders, and teams looking to enhance their ability to think creatively and solve problems effectively. It is ideal for individuals who want to break free from routine thinking, foster innovation, and approach challenges with fresh perspectives.
How will this Creative Thinking and Problem Solving course help me?
By the end of this course, you will be able to:
- Break free from habitual thinking patterns and embrace innovative approaches
- Develop creative solutions that address problems at their core rather than their symptoms
- Enhance decision-making by balancing urgency with thoughtful analysis
- Build resilience and adaptability in the face of complex challenges
- Foster a culture of creativity and innovation within your team or organisation
This course empowers you to think outside the box and tackle problems with confidence, creativity, and precision.

"A HUGE thank you for the OneNote training that I completed. Having completed courses previously, I was expecting similar basic content and a struggle to say engaged. I was pleasantly surprised by Marys knowledge and ability to engage all attendees from beginners through to more advanced users, covering a range of skills, including more advanced use scenarios. I learnt a lot and have already applied many of the skills that I learnt."

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"It changed my life really. I felt like I’d been baptized at the end- I really felt so much lighter and freer! I’m in control of my life, actually I can, I can work the way I want to work."

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"Nicky was very knowledgeable and made sure everyone was comfortable with before going on to the next stage. Nicky’s interaction with us was amazing as she explained things well and nothing was a problem for her if someone needed help."

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"The workshop was great and very helpful. Simply explained, useful information and good tools! I will use the skills i have further developed and use the tools provided to my benefit!"

"Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!"

"Great, clear delivery from facilitator, easy to understand, kept my interest and focus throughout the course."

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Learn more about Creative Thinking and Problem Solving course
Overview
Audience
Format
What's Included
Unleashing The Power Of Creative Thought
Look at the impact aging has on creativity. Studies show around 90% of 5year olds think creatively but only 5% of people over 20 think the same way.
Look at what hinders creativity and begin to create strategies to get around it.
The Creative Process
Some people are more natural right brain thinkers while others are more predominantly left brain. Neither is wrong, it’s just a preference, but if you aren’t a naturally creative thinker it doesn’t mean you can’t exercise your brain to develop that skill.
Assess your right brain/left brain thinking styles and look at some of the tools and techniques that can foster more creative thought processes
The Elements Of Creativity
Examine the elements of creativity and develop the skills to implement these when you need to:
- Determination
- Fluency
- Helicopter thinking
- Mental nimbleness
- Originality
7 Steps To Solving Problems
Most people will solve problems by applying solutions they have used before, but creative problem solving engages a seven-step process that looks at alternative approaches.
Learn how to use this seven-step process to create more innovative solutions to existing problems.
Conducting A Root Cause Analysis
Look at different ways to conduct a root cause analysis so that you can make more informed decisions that address the true cause of issues rather than just the symptoms.
Acting Quickly Without Sacrificing Creative Thinking
Being too quick to respond can lead to bad decisions, but so can taking too long. Using techniques like reflective urgency can allow you to:
- Identify your urgency trap
- Focus on the right priorities
- Avoid extreme tilts
This course is designed for professionals, leaders, and teams looking to enhance their ability to think creatively and solve problems effectively. It is ideal for individuals who want to break free from routine thinking, foster innovation, and approach challenges with fresh perspectives.
- This is 1-day program that can be delivered face-to-face or as a virtual program (MS Teams)
- Comprehensive Training Materials
- Interactive Session
- Expert Instruction
- Certificate of Completion
Dont have your own laptop?
We have modern HP laptops available for hire!
HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)
- Rental cost to client $95+GST per laptop + transport
- Running Windows 11
- Running Office 365
- Word
- Excel
- PowerPoint
- Outlook
- OneNote
- Added only if required - MS Project, MS Visio

Organise with one of our team when making your booking or get in touch with us here
Submit an Enquiry

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