Delegation and Task Management

Master delegation - boost productivity, empower your team, and take control of your time.

Australian Institue of Project Management Endorsed Course Logo Project Management Institute Registered Education Provider Logo Nationally Recognised Training Logo
 
 
Introduction
What will I learn?
What to expect?
Who is this course for?
How will it help me?

Delegation and Task Management

According to Professor Henry Mintsberg, most managers work at what he calls an “unrelenting pace” and their activities are often brief, on average spending less than 10 minutes on each task, and even more disturbing, often those activities will be unrelated to each other.

A manager’s day is difficult to plan out generally on a daily basis let alone plot it out-to-the-minute precisely. So how do we conquer our day, how do we get all our tasks done effectively and efficiently? With some careful planning, some great time management and delegation skills, that’s how.

Outcomes

At the end of this course the participants will be able to:

  • Explain the importance of delegation as part of the management process
  • Describe critical elements of delegation processes and procedures
  • Explain the concept of cognitive bias
  • Determine the most appropriate tasks to delegate and promote responsibility and accountability
  • Use delegation strategies for capability development
  • Implement strategies to stop other people’s priorities becoming yours

What to expect

This dynamic and interactive course combines practical exercises, group discussions, and real-world applications. You’ll engage in self-assessments to identify your current delegation style, participate in simulations to practice prioritisation, and explore real-life scenarios to refine your delegation strategies. By the end of the session, you’ll leave with actionable insights and a clear plan for managing your time and empowering your team.

Who is this Delegation and Task Management Course for?

This course is designed for managers, team leaders, and supervisors who want to enhance their time management and delegation skills. It is ideal for individuals who feel overwhelmed by competing priorities, struggle to delegate effectively, or want to empower their teams to take on more responsibility.

How will this Delegation and Task Management course help me?

This course equips you with the tools to:

  • Increase your productivity and focus by effectively delegating tasks
  • Reduce stress and workload while maintaining control over critical activities
  • Empower your team to take ownership, fostering accountability and growth
  • Enhance your leadership skills by prioritising effectively and managing expectations
  • Navigate workplace challenges confidently and with greater clarity

"Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!"

-Sara Learmonth, L\'Oréal - 11/05/23

"Nicky was very knowledgeable and made sure everyone was comfortable with before going on to the next stage. Nicky’s interaction with us was amazing as she explained things well and nothing was a problem for her if someone needed help."

-Lynette Harper, DOE Vision

"Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much."

-Paula Coleman, Planning Manager, Medline - 17/01/2023

"I was hesitant on how much I could learn on an 8 hour outlook course but the course exceeded my expectations and I was surprised by how much I took away from the course."

-Laura Watman, Defence NSW

"Fantastic training, while I'm fully capable with using google, ive never known all the ins and outs and features designed to make you more productive. Very illuminating"

-Stacey Goldring, Virbac

"Brendan was awesome, I liked the way he made the training engaging and interactive although it was virtual. One of the very few virtual trainings I have enjoyed"

-Nanda Almeida, Department of Education

"I had no idea of how much I didn’t know. This is a game changer for efficiency and organisation."

-Melanie Baker, TMR - 13/12/2022

"Working with Priority Management as an organisation, [I’ve learned] that it’s not actually about the computer programs. It’s about the way in which you use those to work together."

-Roslynd, Department of Education

"A HUGE thank you for the OneNote training that I completed. Having completed courses previously, I was expecting similar basic content and a struggle to say engaged. I was pleasantly surprised by Marys knowledge and ability to engage all attendees from beginners through to more advanced users, covering a range of skills, including more advanced use scenarios. I learnt a lot and have already applied many of the skills that I learnt."

-Kathleen Donohue - 21/07/2023

"I thought it was great! Probably one of the best trainings we’ve had at our face-to-face."

-Dominique Marendy, Department of Primary Industry

"The Australian Chamber Orchestra has engaged Priority for 15 years to conduct Outlook training, which is considered an important component of our induction process to assist with productivity. It’s always a pleasure to liaise with Priority Management. As a participant, I found the online workshop to be informative, educational, fun, and engaging."

-Claire Diment, Australian Chamber Orchestra - 12/04/2023

"The workshop was great and very helpful. Simply explained, useful information and good tools! I will use the skills i have further developed and use the tools provided to my benefit!"

-Will Schoenmaker, Department of Health-NSW

"Nicky had had obviously prepared well and had customised the training for our unique needs. She made learning fun and delivered the content at the perfect pace."

-Jodie Doolan, NSW Department of Education

"Great, clear delivery from facilitator, easy to understand, kept my interest and focus throughout the course."

-Gill Totman, Southern Downs Regional Council-QLD

"Thank you Jackie so much again for putting together such an insightful presentation. As I mentioned, the feedback so far has been really positive and a few people I have spoken to in the office today have already made some tweaks to their default settings. Your presentation skills were some of the best I’ve seen, and I was impressed with how you were able to navigate between screens despite the technical challenges. Thank you again!"

-Henry Drummond, The Law Society of NSW - 28/07/2023

Learn more about Delegation and Task Management course

Overview

Audience

Format

What's Included

What Is Delegation?

Determine what genuine delegation looks like. Getting rid of the tasks you don’t want to do isn’t delegating, it’s dumping. Look at the benefits of true delegation to you, your team and your organisation.

Prioritising Tasks

Use the Eisenhower Matrix to prioritise your tasks based on how quickly they need to be completed (urgency) and the benefit they provide to the organisation (importance).
Once you have this, you can decide what tasks should be completed by whom and by when.

The Stages Of Delegation

Analyse the eight stages of delegation and determine what you should be doing at each stage. Also, identify the purpose of delegating. True delegation isn’t just about getting tasks done, it’s about building capability in your people.

Obstacles To Delegation

Identify why you may sometimes struggle to delegate and implement strategies to address those obstacles and make delegation easier.

Granting Levels Of Authority

When you delegate work to people, you need to delegate a certain level of authority. Look at the six levels of authority and determine the most appropriate level to delegate in each situation.

Tips For Effective Delegation

Look at the ten tips for effective delegation and use those to improve your delegating capability.

Managing Other People’s Priorities

Part of delegating properly is learning to manage the priorities of others, especially those who want to make their priorities your priorities, Learn the subtle art of saying no and identify when this is appropriate.

This course is designed for managers, team leaders, and supervisors who want to enhance their time management and delegation skills. It is ideal for individuals who feel overwhelmed by competing priorities, struggle to delegate effectively, or want to empower their teams to take on more responsibility.

  • This is 1-day program that can be delivered face-to-face or as a virtual program (MS Teams)

  • Comprehensive Learning Guide
  • Interactive Sessions
  • Self-Assessment
  • Expert Guidance
  • Certificate of Completion

Dont have your own laptop?

We have modern HP laptops available for hire!

HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)

  • Rental cost to client $95+GST per laptop + transport
  • Running Windows 11
  • Running Office 365
    • Word
    • Excel
    • PowerPoint
    • Outlook
    • OneNote
    • Added only if required - MS Project, MS Visio

Organise with one of our team when making your booking or get in touch with us here

Submit an Enquiry

Priority Management is a Recognised Training Organisation (RTO number: 90911) and issues nationally recognised qualifications and statements of attainment.

10927NAT Certificate III in Project Administration
BSB40920 Certificate IV in Project Management Practice
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