Emotional Intelligence
Harness emotional intelligence - enhance self-awareness, inspire others, and drive positive change.
Emotional Intelligence
“Great Leaders move us. They ignite our passion and inspire the best in us. When we try to explain why they are so effective, we speak of strategy, vision, or powerful ideas. But the reality is much more primal: Great Leadership works through the emotions.” – Daniel Goleman.
People with high Emotional Intelligence (EI or EQ) can monitor their own, as well as other people’s emotions, and use that information to guide their thinking and actions. EI closes the gap between intent and what you want to do, and action or what you do.
A manager’s day is difficult to plan out generally on a daily basis let alone plot it out-to-the-minute precisely. So how do we conquer our day, how do we get all our tasks done effectively and efficiently? With some careful planning, some great time management and delegation skills, that’s how.
Outcomes
At the end of this course the participants should be able to:
- Unlock the power of emotional intelligence to motivate your team
- Assess your emotional intelligence with the EIQ16 questionnaire
- Tune into your self-awareness and see yourself as others do
- Become a change catalyst and help others embrace the transition
- Influence and build rapport with a wider network of people
What to expect
This course will equip you with the tools to harness emotional intelligence (EI) for more effective leadership. You’ll explore the key components of EI, assess your own emotional intelligence, and understand how self-awareness and self-management impact leadership effectiveness. Through interactive discussions and practical exercises, you’ll learn how to build rapport, influence others, and become a more resonant leader. By the end of the course, you’ll have a clear roadmap for using emotional intelligence to foster motivation, improve team dynamics, and drive positive change in your organisation.
Who is this Emotional Intelligence Course for?
This course is designed for leaders, managers, and professionals looking to enhance their emotional intelligence (EI) to improve team dynamics, foster stronger relationships, and drive better results in their organisations.
How will this Emotional Intelligence course help me?
By completing this course, you will:
- Strengthen your leadership capabilities by mastering emotional intelligence principles
- Enhance your ability to motivate and inspire your team by creating a positive emotional environment
- Develop greater self-awareness and emotional control to lead with confidence and authenticity
- Improve interpersonal skills to build stronger relationships with peers, direct reports, and stakeholders
- Become a more effective leader by adapting your style to meet the needs of your team and organisational goals
"Brilliant presenter, kept the session engaging. Very knowledgeable without overloading"
"Nicky had had obviously prepared well and had customised the training for our unique needs. She made learning fun and delivered the content at the perfect pace."
"Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life."
"They’re always there to support you and they’ve even made the Most staunchly paper driven people challenge what they do and find a way to be paper light, if not paper gone."
"The course and facilitator were great and therefore was served well. I learnt so many new things. Our facilitator was a great teacher. Very knowledgeable, spoke at a good pace."
"Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!"
"Fantastic training, while I'm fully capable with using google, ive never known all the ins and outs and features designed to make you more productive. Very illuminating"
"Thank you Jackie so much again for putting together such an insightful presentation. As I mentioned, the feedback so far has been really positive and a few people I have spoken to in the office today have already made some tweaks to their default settings. Your presentation skills were some of the best I’ve seen, and I was impressed with how you were able to navigate between screens despite the technical challenges. Thank you again!"
"Such a great course. Thoroughly enjoyed the training and learned so many new things that I know will benefit both myself and the organisation."
"Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much."
"I had no idea of how much I didn’t know. This is a game changer for efficiency and organisation."
"I was hesitant on how much I could learn on an 8 hour outlook course but the course exceeded my expectations and I was surprised by how much I took away from the course."
"It changed my life really. I felt like I’d been baptized at the end- I really felt so much lighter and freer! I’m in control of my life, actually I can, I can work the way I want to work."
"As a school Principal, I greatly value practical training that delivers immediate and measurable improvements in productivity. The "Working Sm@rt with Microsoft Outlook" workshop facilitated by Priority Management exceeded all expectations."
"Brendan was awesome, I liked the way he made the training engaging and interactive although it was virtual. One of the very few virtual trainings I have enjoyed"
Learn more about Emotional Intelligence course
Overview
Audience
Format
What's Included
What Is Emotional Intelligence?
Examine the four core elements of emotional intelligence across both personal and social competencies.
Learn how the leaders mood and behaviour significantly impacts the team culture and results.
Resonant Versus Discordant Leadership
Being a leader is hard, so it’s important to understand the impacts of different leadership styles on people and results:
- Learn the differences between resonant and discordant leadership
- Identify the core behaviours of each style
- Create a plan for building your capability as a resonant leader
The Importance Of Self-awareness
There are two types of self-awareness – internal and external – and both are important.
Internal self-awareness identifies how aware you are of your own emotions, strengths and weaknesses.
External self-awareness identifies how aware you are of how you are being perceived by others.
The Johari Window
Use the Johari Window to build greater self-awareness.
The Skills Of Self-management
Self-awareness is critical to becoming a better leader, but it also requires self-management. Your ability to manage your emotions & responses and your motivation to develop your own skills are all part of self-management.
Managing Others
Using emotional intelligence to manage your relationships with others is the final piece of the puzzle.
This course is designed for leaders, managers, and professionals looking to enhance their emotional intelligence (EI) to improve team dynamics, foster stronger relationships, and drive better results in their organisations.
- This is 1-day program that can be delivered face-to-face or as a virtual program (MS Teams)
- Comprehensive Learning Guide
- Interactive Sessions
- Self-Assessment
- Expert Guidance
- Certificate of Completion
Dont have your own laptop?
We have modern HP laptops available for hire!
HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)
- Rental cost to client $95+GST per laptop + transport
- Running Windows 11
- Running Office 365
- Word
- Excel
- PowerPoint
- Outlook
- OneNote
- Added only if required - MS Project, MS Visio
Organise with one of our team when making your booking or get in touch with us here
Submit an Enquiry
Priority Management is a Recognised Training Organisation (RTO number: 90911) and issues nationally recognised qualifications and statements of attainment.
Lead your team and business to success with our industry-leading leadership training courses
Achieve your goals, get more done, and see your team thrive with our leadership training short courses. Whether you want to strengthen your leadership team or grow your own skills as a leader, our range of courses will help you succeed.
Explore our Leadership Training CoursesWe Pride Ourselves
We have been 40 years in Business and with over 2.2 Million participants and a lifetime membership, we are super proud of Priority Management.