Managing Organisational Change

Navigate change effectively to embrace transition, overcome resistance, and lead your team to success.

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Introduction
What will I learn?
What to expect?
Who is this course for?
How will it help me?

Managing Organisational Change

Change Management is an approach to shifting or transitioning individuals, teams, and organisations from a current state to a desired future state. It is an organisational process aimed at helping change stakeholders to accept and embrace changes in their business environment.

John P. Kotter defines change management as the utilisation of basic structures and tools to control any organisational change effort. Change management's goal is to maximise an organisation's benefits, minimise the change impacts on workers, and avoid distractions. (Kotter, 2012)

Outcomes

At the end of this course the participants should be able to:

  • Develop an understanding of change management and the reasons why it is important
  • Use learned techniques and methods to overcome negativity
  • Distinguish between the different stages and phases of transition so you can help your team members and others move forward
  • Development of your own change management process action plan that you can immediately apply to your own workplace

What to expect

This program offers a combination of theory, practical tools, and interactive exercises. Through engaging discussions, case studies, and actionable frameworks, you will gain the skills to navigate change effectively. By the end of the course, you’ll be equipped with a tailored action plan to lead your team or organisation through change with confidence and competence.

Who is this Managing Organisational Change course for?

This course is designed for professionals tasked with leading or managing change within their organisations. It is ideal for team leaders, managers, project managers, and anyone involved in transitions that impact individuals, teams, or organisational processes.

How will this Managing Organisational Change course help me?

This course will empower you to:

  • Navigate the complexities of organisational change with clarity and confidence
  • Minimise the impact of resistance to change by addressing concerns proactively
  • Equip your team with tools and strategies to adapt to new beginnings
  • Ensure smoother transitions by understanding and managing the psychological aspects of change
  • Drive sustained success by implementing structured change management strategies

"Nicky had had obviously prepared well and had customised the training for our unique needs. She made learning fun and delivered the content at the perfect pace."

-Jodie Doolan, NSW Department of Education

"Working with Priority Management as an organisation, [I’ve learned] that it’s not actually about the computer programs. It’s about the way in which you use those to work together."

-Roslynd, Department of Education

"Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!"

-Sara Learmonth, L\'Oréal - 11/05/23

"But also the programs were fabulous because they are really practical. It’s not just here’s how you use it. It’s really about how you embed it into your everyday work life which is what I like about it."

-Danielle, Elserver

"Brendan was awesome, I liked the way he made the training engaging and interactive although it was virtual. One of the very few virtual trainings I have enjoyed"

-Nanda Almeida, Department of Education

"Mary was very knowledgeable on the material and able to answer any queries quickly and effectively, there are many strategies that I took from the training that will allow me to build on previous knowledge and be more effective working within Outlook."

-Thomas Davies, The University of Sydney - 28/06/2023

"I recently had the privilege of taking a refresher course on Microsoft Outlook, and it was nothing short of transformative. It was a wake-up call for me, realizing that I had been using Outlook for years, yet there was so much more to learn and exploit."

-Wayne Lear, Familia Wealth - 06/02/2024

"Fantastic training, while I'm fully capable with using google, ive never known all the ins and outs and features designed to make you more productive. Very illuminating"

-Stacey Goldring, Virbac

"I was hesitant on how much I could learn on an 8 hour outlook course but the course exceeded my expectations and I was surprised by how much I took away from the course."

-Laura Watman, Defence NSW

"Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life."

-Amarette Petersen, Territory Manager, Leica - 20/01/2023

"I am very happy with the content, how Brendan facilitated the training etc. Everything was concise, meaningful and respectful."

-Heather Davis, NSW Health - Bloomfield Mental Health Drug and Alcohol Services

"A HUGE thank you for the OneNote training that I completed. Having completed courses previously, I was expecting similar basic content and a struggle to say engaged. I was pleasantly surprised by Marys knowledge and ability to engage all attendees from beginners through to more advanced users, covering a range of skills, including more advanced use scenarios. I learnt a lot and have already applied many of the skills that I learnt."

-Kathleen Donohue - 21/07/2023

"They’re always there to support you and they’ve even made the Most staunchly paper driven people challenge what they do and find a way to be paper light, if not paper gone."

-Kathyrn, Whitley Corporation

"Brilliant presenter, kept the session engaging. Very knowledgeable without overloading"

-Alec Southam, BD

"Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much."

-Paula Coleman, Planning Manager, Medline - 17/01/2023

Learn more about Managing Organisational Change course

Overview

Audience

Format

What's Included

What Is Change Management?
  • Create your own definition of change management and look at it in terms of your organization
  • What is it you are trying to achieve?
  • Examine the 7 distinct levels of change and determine the type of change your organisation is trying to implement and manage
Resistance To Change

Identify the most common drivers of resistance to change and begin to develop strategies to address those drivers right from the start.

Transitional Phases

There are three distinct phases of change:

  • 1. Endings
  • 2. Neutral zone
  • 3. New beginnings

Look at each stage and determine the tools you need to manage your people through each phase as quickly and painlessly as possible.

Stages Of Response To Change

The process of managing change is centered on your ability to help people let go of the familiar and embrace the unknown. People can go through nine stages of changes that take them from optimism to pessimism and back again. The role of the leader is to mange this smoothly.

Dealing With Resistance To Change

Assess the tools and techniques for dealing with resistance and use these to create effective strategies for addressing any resistance to change you might encounter.

Overcoming Resistance

Depending on the type of change your organisation is implementing, there are eight strategies you can employ to:

  • a. Create the right climate for change
  • b. Engage and enable the organisation
  • c. Implement and sustain the change

This course is designed for professionals tasked with leading or managing change within their organisations. It is ideal for team leaders, managers, project managers, and anyone involved in transitions that impact individuals, teams, or organisational processes.

  • This is a 3-hour program that can be delivered face-to-face or virtually (MS Teams)

  • Comprehensive Training Materials
  • Interactive Sessions
  • Expert Guidance
  • Practical Tools and Techniques
  • Certificate of Completion

Dont have your own laptop?

We have modern HP laptops available for hire!

HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)

  • Rental cost to client $95+GST per laptop + transport
  • Running Windows 11
  • Running Office 365
    • Word
    • Excel
    • PowerPoint
    • Outlook
    • OneNote
    • Added only if required - MS Project, MS Visio

Organise with one of our team when making your booking or get in touch with us here

Submit an Enquiry

Priority Management is a Recognised Training Organisation (RTO number: 90911) and issues nationally recognised qualifications and statements of attainment.

10927NAT Certificate III in Project Administration
BSB40920 Certificate IV in Project Management Practice
BSB50820 Diploma of Project Management
BSB60720 Advanced Diploma of Program Management

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