Coaching in the Workplace
Foster constant improvement with workplace coaching skills
Priority Coaching
Coaching in the workplace is a great way to release the potential in your colleagues. Training gets your people to a certain level, but it’s your workplace coaching skills that will keep them developing and improving.
The Priority Coaching Workshop will help you release the potential talent and skill of your people. Training can get them to a certain level – but it is your coaching that will keep them developing and continually improving their performance. To become a business coach, one has to understand that coaching is not instructing, telling or prescribing your business skills, coaching is a process of self-awareness initiated by the coach who can instruct in a more focused way. It is especially important that teams are working effectively and coaching teams in the workplace is a great way for a coach to see the team in action to understand the group dynamics and identify areas for improvement. As it takes place on-the-job, the learner is centered and for the most part the learner takes responsibility. As a coach, you will find that you will benefit as well! The individual performs better, relationships and communications improve, the working environment is less stressful, and individuals become more responsible for their own performance.
Executives need to lead their teams through today’s challenging times. The Priority Management Executive coaching courses are a great way to start.
Outcomes – Immediate Benefits: the effective coach can
- Confidently undertake individual and team coaching
- Ensure the learner is responsible for the process and self-assessing
- Set expectations for continuous improvement
- Spread responsibility for performance to the individual
- Enjoy the impact of the individual’s greater sense of achievement
- Improve the coaching experience each time
Who is this Priority Coaching Course for?
Any manager, strategic coach, supervisor, or team leader responsible for one-on-one coaching of staff
What to expect from this Priority Coaching Course?
- Apply your existing communication, planning and leadership skills
- Review learning and Expectation Theory, and improve your coaching style
- Learn the Priority C.O.A.C.H. model
- Employ the Process Steps using skills practice
- Activate continuous Improvement needs of the individual
- Employ Coaching, Planning, and Assessment tools
"Nicky was very knowledgeable and made sure everyone was comfortable with before going on to the next stage. Nicky’s interaction with us was amazing as she explained things well and nothing was a problem for her if someone needed help."
"Outlook to me was just a repository for emails, but now it is transformed into a powerful automated planning tool. Thank you Mary! I also like how you consider typography when setting up the layout and solution."
"Fantastic training, while I'm fully capable with using google, ive never known all the ins and outs and features designed to make you more productive. Very illuminating"
"Nicky had had obviously prepared well and had customised the training for our unique needs. She made learning fun and delivered the content at the perfect pace."
"The Australian Chamber Orchestra has engaged Priority for 15 years to conduct Outlook training, which is considered an important component of our induction process to assist with productivity. It’s always a pleasure to liaise with Priority Management. As a participant, I found the online workshop to be informative, educational, fun, and engaging."
"Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much."
"The workshop was great and very helpful. Simply explained, useful information and good tools! I will use the skills i have further developed and use the tools provided to my benefit!"
"As a school Principal, I greatly value practical training that delivers immediate and measurable improvements in productivity. The "Working Sm@rt with Microsoft Outlook" workshop facilitated by Priority Management exceeded all expectations."
"I am very happy with the content, how Brendan facilitated the training etc. Everything was concise, meaningful and respectful."
"Thank you Jackie so much again for putting together such an insightful presentation. As I mentioned, the feedback so far has been really positive and a few people I have spoken to in the office today have already made some tweaks to their default settings. Your presentation skills were some of the best I’ve seen, and I was impressed with how you were able to navigate between screens despite the technical challenges. Thank you again!"
"I had no idea of how much I didn’t know. This is a game changer for efficiency and organisation."
"But also the programs were fabulous because they are really practical. It’s not just here’s how you use it. It’s really about how you embed it into your everyday work life which is what I like about it."
"Brendan was awesome, I liked the way he made the training engaging and interactive although it was virtual. One of the very few virtual trainings I have enjoyed"
"Mary was very knowledgeable on the material and able to answer any queries quickly and effectively, there are many strategies that I took from the training that will allow me to build on previous knowledge and be more effective working within Outlook."
"They’re always there to support you and they’ve even made the Most staunchly paper driven people challenge what they do and find a way to be paper light, if not paper gone."
Learn more about Priority Coaching
Overview
Audience
Format
What's Included
Unit 1 Definition of Coaching
We discuss what coaching is, and what it is not. We distinguish between training, coaching and mentoring. We introduce the Coaching Model, a 5 Stage 13 Step Process that ensures your coaching is based on a clear plan and agreed objectives for you and your learner.
Unit 2 – Stage 1: Competence Review
The first stage of any coaching is to jointly agree on the learner’s current skills and how they use these on-the-job. You will use two customized documents – a Learner’s Review, and a Coach’s Review Log. These are used at the Coaching Review meeting. You will work on both generic and your own coaching review during this stage. You will also start the formal Coaching Plan, which gets the learner to agree with you their priority improvement areas, and decide objectives, specific actions, and hands-on opportunities for coaching. We include for discussion in this unit two ‘theories’ – Skill development, and Learning styles – and how these impact on your coaching.
Unit 3 – Stage 2: Opportunity Creation
This unit explores how hands-on opportunities are created, and discusses the responsibilities of the coach to delegate authority, scope and empower the learner. The benefits of pre- briefing and practice are examined. A further ‘theory application’ is introduced – Expectations and motivation.
Unit 4 – Stage 3: Action Event
You will find there are two different but potentially equally effective ways for the ‘action event’ to be assessed. The first is for you to observe the event, the second is for the learner to self-assess. Both have unique advantages – it is your skills as coach after the event that will ensure the performance improvement is achieved.
Unit 5 – Stage 4: Consolidate Learning
This unit starts with a further ‘theory application’ – Coaching Styles. You will then consider your responsibilities to ensure the learning was correctly self assessed, how to build on the learner’s self-assessment, and jointly agree on adjustments before the next opportunity/action. You continue to use the support documents that you and the learner use to manage the coaching process.
Unit 6 – Stage 5: Habituate Process
This unit outlines the steps the coach and the learner need to take to evaluate progress, and identify and plan the next steps. Coaching is a continuous performance improvement process. The unit ends with a ‘bringing it all together’ exercise, incorporating a checklist for your ongoing reference.
Unit 7 – Coaching Implementation
The final unit considers coaching from a management viewpoint – the benefits of coaching for the organization, coach and learner; the opportunities available for coaching; and the obstacles or challenges manager’s raise about coaching (mostly myths!). We provide a simple planning format, and encourage you to prepare a personal plan to either initiate a coaching process into your team, or make incremental improvements to the coaching you are already doing. Copies of all the documents we use during the workshop are provided for you to use back on-the job, and we are happy to discuss your ongoing copying requirements.
Any manager, strategic coach, supervisor, or team leader responsible for one-on-one coaching of staff.
- 1-day session, including self-score assessment, influencing sessions, and development of an individual action plan.
- Learning Guide, coaching plan, learning and review logs
- Enrollment in our monthly LearningLink newsletter training to optimum levels by providing the necessary motivational environment, expectation, and support.
Dont have your own laptop?
We have modern HP laptops available for hire!
HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)
- Rental cost to client $95+GST per laptop + transport
- Running Windows 11
- Running Office 365
- Word
- Excel
- PowerPoint
- Outlook
- OneNote
- Added only if required - MS Project, MS Visio
Organise with one of our team when making your booking or get in touch with us here
Submit an Enquiry
Priority Management is a Recognised Training Organisation (RTO number: 90911) and issues nationally recognised qualifications and statements of attainment.
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