Resilience and Stress Management
Learn effective tools and techniques to manage stress and build resilience for better personal well-being.
















Resilience and Stress Management
Stress is a fact of life. It is human nature for people to experience stress in certain situations or environments. But why do some people just naturally deal with stress better than others? Some people have naturally high levels of resilience, for others stress can be crippling and for many, it is somewhere in between those two.
Finding better ways to deal with stress and build resilience takes practice, but the good news is, that there are some very effective tools and techniques that can help you better manage stress and develop higher levels of resilience.
Outcomes
At the end of this course the participants should be able to:
- Define stress and resilience
- Explore the causes, signs, and symptoms of stress – including the differences between good stress and bad stress
- Identify your personal stress triggers as well as your emotional and physical responses
- Develop better ways to manage stress responses by identifying and focusing on what you can control
- Assess your own personal resilience levels
- Use control mechanisms to increase personal effectiveness and build stress resilience
What to expect
This interactive and practical course blends self-assessments, group discussions, and hands-on exercises to provide a comprehensive understanding of stress and resilience. You’ll explore real-life scenarios, uncover your stress triggers, and create actionable plans to build resilience and improve stress management.
Who is this Resilience and Stress Management course for?
This course is designed for individuals across all professional levels who want to improve their ability to manage stress effectively and build resilience in both personal and professional contexts. It is ideal for those seeking practical tools and strategies to enhance their emotional well-being and performance under pressure.
How will this Resilience and Stress Management course help me?
This course will empower you to:
- Build greater awareness of your stress triggers and responses to manage them proactively
- Enhance your emotional resilience, allowing you to recover more quickly from setbacks
- Develop practical strategies to focus on what you can control and reduce unnecessary stress
- Improve your confidence, motivation, and overall sense of well-being
- Equip yourself with lifelong skills for maintaining balance and effectiveness, even in high-pressure environments

"Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!"

"They’re always there to support you and they’ve even made the Most staunchly paper driven people challenge what they do and find a way to be paper light, if not paper gone."

"Outlook to me was just a repository for emails, but now it is transformed into a powerful automated planning tool. Thank you Mary! I also like how you consider typography when setting up the layout and solution."

"A HUGE thank you for the OneNote training that I completed. Having completed courses previously, I was expecting similar basic content and a struggle to say engaged. I was pleasantly surprised by Marys knowledge and ability to engage all attendees from beginners through to more advanced users, covering a range of skills, including more advanced use scenarios. I learnt a lot and have already applied many of the skills that I learnt."

"Great, clear delivery from facilitator, easy to understand, kept my interest and focus throughout the course."

"It changed my life really. I felt like I’d been baptized at the end- I really felt so much lighter and freer! I’m in control of my life, actually I can, I can work the way I want to work."
"Fantastic training, while I'm fully capable with using google, ive never known all the ins and outs and features designed to make you more productive. Very illuminating"

"As a school Principal, I greatly value practical training that delivers immediate and measurable improvements in productivity. The "Working Sm@rt with Microsoft Outlook" workshop facilitated by Priority Management exceeded all expectations."

"Thank you Jackie so much again for putting together such an insightful presentation. As I mentioned, the feedback so far has been really positive and a few people I have spoken to in the office today have already made some tweaks to their default settings. Your presentation skills were some of the best I’ve seen, and I was impressed with how you were able to navigate between screens despite the technical challenges. Thank you again!"
"I was hesitant on how much I could learn on an 8 hour outlook course but the course exceeded my expectations and I was surprised by how much I took away from the course."

"Nicky had had obviously prepared well and had customised the training for our unique needs. She made learning fun and delivered the content at the perfect pace."

"I had no idea of how much I didn’t know. This is a game changer for efficiency and organisation."

"The workshop was great and very helpful. Simply explained, useful information and good tools! I will use the skills i have further developed and use the tools provided to my benefit!"

"But also the programs were fabulous because they are really practical. It’s not just here’s how you use it. It’s really about how you embed it into your everyday work life which is what I like about it."

"Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much."

Learn more about Resilience and Stress Management course
Overview
Audience
Format
What's Included
Define Stress And Resilience
Learn to understand the two terms and, specifically, the important differences between them.
Causes Of Stress
Examine all of the aspects of your life to determine what causes stress and the areas of your life where they generally arise. They could be:
- Personal – your internal thoughts, self-awareness and self-sabotage
- Interpersonal – The stress caused by dealing with others
- Organisation – The systems, processes, and organisational cultures that can cause stress
You will also examine and identify the cognitive, emotional, physical, and behavioural symptoms of stress.
Stress Response And Stress Management
Look at the fight/flight/freeze response and identify better-coping mechanisms for dealing with stressful situations.
Break down aspects of your personal and professional life to identify what you can and cannot control.
Assess Your Resilience
Complete a self-assessment to identify your levels of stress resilience in five core areas including:
- Reboundability
- Stress management
- Focus
- Confidence
- Motivation/Commitment
Afterwards, you will identify your personal resilience strengths and areas of development. This will help you focus on creating strategies to build higher levels of resilience ongoing.
Techniques For Building Resilience
Look at a range of resilience techniques designed to refocus your energy and redirect negative self-talk into more positive outcomes.
Build A Personal Resilience Model
Using the information you learn from the session, begin to create strategies for better stress management and resilience and put a plan in place to start strengthening those skills.
This course is designed for individuals across all professional levels who want to improve their ability to manage stress effectively and build resilience in both personal and professional contexts. It is ideal for those seeking practical tools and strategies to enhance their emotional well-being and performance under pressure.
- This is 1-day program that can be delivered face-to-face or as a virtual program (MS Teams)
- Comprehensive Training Modules
- Interactive Learning Modules
- Expert Guidance
- Stress Triggers Analysis
- Actionable Resources
- Resilience-Building Exercises
- Certificate of Completion
Dont have your own laptop?
We have modern HP laptops available for hire!
HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)
- Rental cost to client $95+GST per laptop + transport
- Running Windows 11
- Running Office 365
- Word
- Excel
- PowerPoint
- Outlook
- OneNote
- Added only if required - MS Project, MS Visio

Organise with one of our team when making your booking or get in touch with us here
Submit an Enquiry

Priority Management is a Recognised Training Organisation (RTO number: 90911) and issues nationally recognised qualifications and statements of attainment.
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