Resilience and Stress Management
Learn effective tools and techniques to manage stress and build resilience for better personal well-being.
















Resilience and Stress Management
Stress is a fact of life. It is human nature for people to experience stress in certain situations or environments. But why do some people just naturally deal with stress better than others? Some people have naturally high levels of resilience, for others stress can be crippling and for many, it is somewhere in between those two.
Finding better ways to deal with stress and build resilience takes practice, but the good news is, that there are some very effective tools and techniques that can help you better manage stress and develop higher levels of resilience.
Outcomes
At the end of this course the participants should be able to:
- Define stress and resilience
- Explore the causes, signs, and symptoms of stress – including the differences between good stress and bad stress
- Identify your personal stress triggers as well as your emotional and physical responses
- Develop better ways to manage stress responses by identifying and focusing on what you can control
- Assess your own personal resilience levels
- Use control mechanisms to increase personal effectiveness and build stress resilience
What to expect
This interactive and practical course blends self-assessments, group discussions, and hands-on exercises to provide a comprehensive understanding of stress and resilience. You’ll explore real-life scenarios, uncover your stress triggers, and create actionable plans to build resilience and improve stress management.
Who is this Resilience and Stress Management course for?
This course is designed for individuals across all professional levels who want to improve their ability to manage stress effectively and build resilience in both personal and professional contexts. It is ideal for those seeking practical tools and strategies to enhance their emotional well-being and performance under pressure.
How will this Resilience and Stress Management course help me?
This course will empower you to:
- Build greater awareness of your stress triggers and responses to manage them proactively
- Enhance your emotional resilience, allowing you to recover more quickly from setbacks
- Develop practical strategies to focus on what you can control and reduce unnecessary stress
- Improve your confidence, motivation, and overall sense of well-being
- Equip yourself with lifelong skills for maintaining balance and effectiveness, even in high-pressure environments

"Outlook to me was just a repository for emails, but now it is transformed into a powerful automated planning tool. Thank you Mary! I also like how you consider typography when setting up the layout and solution."

"Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much."

"Nicky was very knowledgeable and made sure everyone was comfortable with before going on to the next stage. Nicky’s interaction with us was amazing as she explained things well and nothing was a problem for her if someone needed help."

"Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life."

"They’re always there to support you and they’ve even made the Most staunchly paper driven people challenge what they do and find a way to be paper light, if not paper gone."

"As a school Principal, I greatly value practical training that delivers immediate and measurable improvements in productivity. The "Working Sm@rt with Microsoft Outlook" workshop facilitated by Priority Management exceeded all expectations."

"The course and facilitator were great and therefore was served well. I learnt so many new things. Our facilitator was a great teacher. Very knowledgeable, spoke at a good pace."

"Such a great course. Thoroughly enjoyed the training and learned so many new things that I know will benefit both myself and the organisation."

"I thought it was great! Probably one of the best trainings we’ve had at our face-to-face."

"The Australian Chamber Orchestra has engaged Priority for 15 years to conduct Outlook training, which is considered an important component of our induction process to assist with productivity. It’s always a pleasure to liaise with Priority Management. As a participant, I found the online workshop to be informative, educational, fun, and engaging."

"Thank you Jackie so much again for putting together such an insightful presentation. As I mentioned, the feedback so far has been really positive and a few people I have spoken to in the office today have already made some tweaks to their default settings. Your presentation skills were some of the best I’ve seen, and I was impressed with how you were able to navigate between screens despite the technical challenges. Thank you again!"

"I am very happy with the content, how Brendan facilitated the training etc. Everything was concise, meaningful and respectful."

"Brendan was awesome, I liked the way he made the training engaging and interactive although it was virtual. One of the very few virtual trainings I have enjoyed"

"But also the programs were fabulous because they are really practical. It’s not just here’s how you use it. It’s really about how you embed it into your everyday work life which is what I like about it."

"Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!"

Learn more about Resilience and Stress Management course
Overview
Audience
Format
What's Included
Define Stress And Resilience
Learn to understand the two terms and, specifically, the important differences between them.
Causes Of Stress
Examine all of the aspects of your life to determine what causes stress and the areas of your life where they generally arise. They could be:
- Personal – your internal thoughts, self-awareness and self-sabotage
- Interpersonal – The stress caused by dealing with others
- Organisation – The systems, processes, and organisational cultures that can cause stress
You will also examine and identify the cognitive, emotional, physical, and behavioural symptoms of stress.
Stress Response And Stress Management
Look at the fight/flight/freeze response and identify better-coping mechanisms for dealing with stressful situations.
Break down aspects of your personal and professional life to identify what you can and cannot control.
Assess Your Resilience
Complete a self-assessment to identify your levels of stress resilience in five core areas including:
- Reboundability
- Stress management
- Focus
- Confidence
- Motivation/Commitment
Afterwards, you will identify your personal resilience strengths and areas of development. This will help you focus on creating strategies to build higher levels of resilience ongoing.
Techniques For Building Resilience
Look at a range of resilience techniques designed to refocus your energy and redirect negative self-talk into more positive outcomes.
Build A Personal Resilience Model
Using the information you learn from the session, begin to create strategies for better stress management and resilience and put a plan in place to start strengthening those skills.
This course is designed for individuals across all professional levels who want to improve their ability to manage stress effectively and build resilience in both personal and professional contexts. It is ideal for those seeking practical tools and strategies to enhance their emotional well-being and performance under pressure.
- This is 1-day program that can be delivered face-to-face or as a virtual program (MS Teams)
- Comprehensive Training Modules
- Interactive Learning Modules
- Expert Guidance
- Stress Triggers Analysis
- Actionable Resources
- Resilience-Building Exercises
- Certificate of Completion
Dont have your own laptop?
We have modern HP laptops available for hire!
HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)
- Rental cost to client $95+GST per laptop + transport
- Running Windows 11
- Running Office 365
- Word
- Excel
- PowerPoint
- Outlook
- OneNote
- Added only if required - MS Project, MS Visio

Organise with one of our team when making your booking or get in touch with us here
Submit an Enquiry

Priority Management is a Recognised Training Organisation (RTO number: 90911) and issues nationally recognised qualifications and statements of attainment.
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