Supervision and People Management

Enhance leadership skills by learning to manage people, set goals, and have confident conversations.

Australian Institue of Project Management Endorsed Course Logo Project Management Institute Registered Education Provider Logo Nationally Recognised Training Logo
 
 
Introduction
What will I learn?
What to expect?
Who is this course for?
How will it help me?

Supervision and People Management

Managing and supervising people effectively is all part of becoming a great leader. Our supervision and people management training has been developed to assist businesses to improve their ‘bench strength’ of leaders, by helping individuals realise the requirements of their role and giving them insight into the necessary leadership competencies. The program works across three targeted areas and culminates in building a personal development plan to put it all into action.

Outcomes

At the end of this course the participants should be able to:

  • Identify your current leadership strengths and development opportunities
  • Explain the critical role of emotional intelligence in leadership
  • Develop effective relationships with direct reports, peers and managers
  • Set targets, plans and goals for direct reports
  • Prepare for, and carry out difficult conversations with confidence
  • Determine the different requirements and motivators of individual team members
  • Develop an action plan to build your leadership skills

What to expect

This course is designed to help you develop the skills and insights needed to become an effective leader and people manager. You’ll explore key leadership competencies, from emotional intelligence and communication to conflict resolution and feedback delivery. Through practical exercises and discussions, you’ll learn how to adapt your leadership style to different situations, build strong relationships, and effectively manage a diverse team. The program culminates in the creation of a personal development plan, ensuring you leave with clear, actionable strategies to enhance your leadership impact.

Who is this Supervision and People Management course for?

This course is ideal for new and emerging leaders, supervisors, and managers who want to develop their leadership skills and effectively manage people. It is also suitable for experienced leaders seeking to refine their approaches and address common challenges in managing teams.

How will this Supervision and People Management course help me?

By completing this course, you will:

  • Gain insights into your leadership style and areas for growth
  • Develop the skills to build effective, trusting relationships with your team and colleagues
  • Learn to handle tough conversations and manage conflict productively
  • Build a more cohesive and motivated team by addressing individual needs and generational differences
  • Increase your effectiveness as a leader through improved emotional intelligence and communication strategies
  • Create a roadmap for continued growth and success in your leadership journey

"Outlook to me was just a repository for emails, but now it is transformed into a powerful automated planning tool. Thank you Mary! I also like how you consider typography when setting up the layout and solution."

-Jianyang Sun, The University of Sydney - 28/06/2023

"The workshop was great and very helpful. Simply explained, useful information and good tools! I will use the skills i have further developed and use the tools provided to my benefit!"

-Will Schoenmaker, Department of Health-NSW

"Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much."

-Paula Coleman, Planning Manager, Medline - 17/01/2023

"I am very happy with the content, how Brendan facilitated the training etc. Everything was concise, meaningful and respectful."

-Heather Davis, NSW Health - Bloomfield Mental Health Drug and Alcohol Services

"I had no idea of how much I didn’t know. This is a game changer for efficiency and organisation."

-Melanie Baker, TMR - 13/12/2022

"Thank you Jackie so much again for putting together such an insightful presentation. As I mentioned, the feedback so far has been really positive and a few people I have spoken to in the office today have already made some tweaks to their default settings. Your presentation skills were some of the best I’ve seen, and I was impressed with how you were able to navigate between screens despite the technical challenges. Thank you again!"

-Henry Drummond, The Law Society of NSW - 28/07/2023

"Such a great course. Thoroughly enjoyed the training and learned so many new things that I know will benefit both myself and the organisation."

-Bev Clarke, Defence - 18/01/2023

"Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!"

-Sara Learmonth, L\'Oréal - 11/05/23

"I thought it was great! Probably one of the best trainings we’ve had at our face-to-face."

-Dominique Marendy, Department of Primary Industry

"Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life."

-Amarette Petersen, Territory Manager, Leica - 20/01/2023

"Fantastic training, while I'm fully capable with using google, ive never known all the ins and outs and features designed to make you more productive. Very illuminating"

-Stacey Goldring, Virbac

"A HUGE thank you for the OneNote training that I completed. Having completed courses previously, I was expecting similar basic content and a struggle to say engaged. I was pleasantly surprised by Marys knowledge and ability to engage all attendees from beginners through to more advanced users, covering a range of skills, including more advanced use scenarios. I learnt a lot and have already applied many of the skills that I learnt."

-Kathleen Donohue - 21/07/2023

"Mary was very knowledgeable on the material and able to answer any queries quickly and effectively, there are many strategies that I took from the training that will allow me to build on previous knowledge and be more effective working within Outlook."

-Thomas Davies, The University of Sydney - 28/06/2023

"Great, clear delivery from facilitator, easy to understand, kept my interest and focus throughout the course."

-Gill Totman, Southern Downs Regional Council-QLD

"Brilliant presenter, kept the session engaging. Very knowledgeable without overloading"

-Alec Southam, BD

Learn more about Supervision and People Management course

Overview

Audience

Format

What's Included

Feedback And Tough Conversations

How constructive feedback and coaching go hand in hand to enhance the drive for improvement.

Conflict Management

Experiencing conflict is not pleasant but it can produce positive results, depending on how you deal with it. There is such a thing as positive conflict.

Leadership Styles

Leadership style is a not a function of your personality. It should be a strategic choice based on what suits a particular situation.
Look at the six key leadership styles you will need to use and when they are most effective.

Developing Relationships

Understand how to develop trusting and trustworthy behaviours to build team effectiveness.

Building Your Own Personal Development Plan

Take responsibility for your own development and improve the triad of knowledge, skills and attitude on your way to becoming a great leader.

Emotional Intelligence Framework

There is a difference between emotional intelligence (also called EI or emotional quotient) and intelligence quotient (IQ). It’s important to understand how emotional intelligence leads to better working relationships and increased productivity.

Communication

The way you communicate makes all the difference in terms of the results you achieve. Learn how to adapt your personal communication style to suit others and improve overall communication.

Leadership Power

Understanding the seven distinct bases of power and determine the best way to utilise these in different situations.

The Generational Mix

In general, different generations have different needs. Learn how to work with those from different generations.

Myths Of Management

Examine the long held myths of management at look at what modern leadership practices are really about.

This course is ideal for new and emerging leaders, supervisors, and managers who want to develop their leadership skills and effectively manage people. It is also suitable for experienced leaders seeking to refine their approaches and address common challenges in managing teams.

  • This is 1-day program that can be delivered face-to-face or as a virtual program (MS Teams)

  • Comprehensive Training Materials
  • Interactive Sessions
  • Expert Guidance
  • Leadership Frameworks
  • Practical Exercises
  • Certificate of Completion

Dont have your own laptop?

We have modern HP laptops available for hire!

HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)

  • Rental cost to client $95+GST per laptop + transport
  • Running Windows 11
  • Running Office 365
    • Word
    • Excel
    • PowerPoint
    • Outlook
    • OneNote
    • Added only if required - MS Project, MS Visio

Organise with one of our team when making your booking or get in touch with us here

Submit an Enquiry

Priority Management is a Recognised Training Organisation (RTO number: 90911) and issues nationally recognised qualifications and statements of attainment.

10927NAT Certificate III in Project Administration
BSB40920 Certificate IV in Project Management Practice
BSB50820 Diploma of Project Management
BSB60720 Advanced Diploma of Program Management

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