Supervision and People Management
Enhance leadership skills by learning to manage people, set goals, and have confident conversations.
Supervision and People Management
Managing and supervising people effectively is all part of becoming a great leader. Our supervision and people management training has been developed to assist businesses to improve their ‘bench strength’ of leaders, by helping individuals realise the requirements of their role and giving them insight into the necessary leadership competencies. The program works across three targeted areas and culminates in building a personal development plan to put it all into action.
Outcomes
At the end of this course the participants should be able to:
- Identify your current leadership strengths and development opportunities
- Explain the critical role of emotional intelligence in leadership
- Develop effective relationships with direct reports, peers and managers
- Set targets, plans and goals for direct reports
- Prepare for, and carry out difficult conversations with confidence
- Determine the different requirements and motivators of individual team members
- Develop an action plan to build your leadership skills
What to expect
This course is designed to help you develop the skills and insights needed to become an effective leader and people manager. You’ll explore key leadership competencies, from emotional intelligence and communication to conflict resolution and feedback delivery. Through practical exercises and discussions, you’ll learn how to adapt your leadership style to different situations, build strong relationships, and effectively manage a diverse team. The program culminates in the creation of a personal development plan, ensuring you leave with clear, actionable strategies to enhance your leadership impact.
Who is this Supervision and People Management course for?
This course is ideal for new and emerging leaders, supervisors, and managers who want to develop their leadership skills and effectively manage people. It is also suitable for experienced leaders seeking to refine their approaches and address common challenges in managing teams.
How will this Supervision and People Management course help me?
By completing this course, you will:
- Gain insights into your leadership style and areas for growth
- Develop the skills to build effective, trusting relationships with your team and colleagues
- Learn to handle tough conversations and manage conflict productively
- Build a more cohesive and motivated team by addressing individual needs and generational differences
- Increase your effectiveness as a leader through improved emotional intelligence and communication strategies
- Create a roadmap for continued growth and success in your leadership journey
"I recently had the privilege of taking a refresher course on Microsoft Outlook, and it was nothing short of transformative. It was a wake-up call for me, realizing that I had been using Outlook for years, yet there was so much more to learn and exploit."
"As a school Principal, I greatly value practical training that delivers immediate and measurable improvements in productivity. The "Working Sm@rt with Microsoft Outlook" workshop facilitated by Priority Management exceeded all expectations."
"I thought it was great! Probably one of the best trainings we’ve had at our face-to-face."
"The Australian Chamber Orchestra has engaged Priority for 15 years to conduct Outlook training, which is considered an important component of our induction process to assist with productivity. It’s always a pleasure to liaise with Priority Management. As a participant, I found the online workshop to be informative, educational, fun, and engaging."
"The workshop was great and very helpful. Simply explained, useful information and good tools! I will use the skills i have further developed and use the tools provided to my benefit!"
"Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much."
"Great, clear delivery from facilitator, easy to understand, kept my interest and focus throughout the course."
"The course and facilitator were great and therefore was served well. I learnt so many new things. Our facilitator was a great teacher. Very knowledgeable, spoke at a good pace."
"Nicky had had obviously prepared well and had customised the training for our unique needs. She made learning fun and delivered the content at the perfect pace."
"Fantastic training, while I'm fully capable with using google, ive never known all the ins and outs and features designed to make you more productive. Very illuminating"
"Brilliant presenter, kept the session engaging. Very knowledgeable without overloading"
"Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life."
"I am very happy with the content, how Brendan facilitated the training etc. Everything was concise, meaningful and respectful."
"I had no idea of how much I didn’t know. This is a game changer for efficiency and organisation."
"But also the programs were fabulous because they are really practical. It’s not just here’s how you use it. It’s really about how you embed it into your everyday work life which is what I like about it."
Learn more about Supervision and People Management course
Overview
Audience
Format
What's Included
Feedback And Tough Conversations
How constructive feedback and coaching go hand in hand to enhance the drive for improvement.
Conflict Management
Experiencing conflict is not pleasant but it can produce positive results, depending on how you deal with it. There is such a thing as positive conflict.
Leadership Styles
Leadership style is a not a function of your personality. It should be a strategic choice based on what suits a particular situation.
Look at the six key leadership styles you will need to use and when they are most effective.
Developing Relationships
Understand how to develop trusting and trustworthy behaviours to build team effectiveness.
Building Your Own Personal Development Plan
Take responsibility for your own development and improve the triad of knowledge, skills and attitude on your way to becoming a great leader.
Emotional Intelligence Framework
There is a difference between emotional intelligence (also called EI or emotional quotient) and intelligence quotient (IQ). It’s important to understand how emotional intelligence leads to better working relationships and increased productivity.
Communication
The way you communicate makes all the difference in terms of the results you achieve. Learn how to adapt your personal communication style to suit others and improve overall communication.
Leadership Power
Understanding the seven distinct bases of power and determine the best way to utilise these in different situations.
The Generational Mix
In general, different generations have different needs. Learn how to work with those from different generations.
Myths Of Management
Examine the long held myths of management at look at what modern leadership practices are really about.
This course is ideal for new and emerging leaders, supervisors, and managers who want to develop their leadership skills and effectively manage people. It is also suitable for experienced leaders seeking to refine their approaches and address common challenges in managing teams.
- This is 1-day program that can be delivered face-to-face or as a virtual program (MS Teams)
- Comprehensive Training Materials
- Interactive Sessions
- Expert Guidance
- Leadership Frameworks
- Practical Exercises
- Certificate of Completion
Dont have your own laptop?
We have modern HP laptops available for hire!
HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)
- Rental cost to client $95+GST per laptop + transport
- Running Windows 11
- Running Office 365
- Word
- Excel
- PowerPoint
- Outlook
- OneNote
- Added only if required - MS Project, MS Visio
Organise with one of our team when making your booking or get in touch with us here
Submit an Enquiry
Priority Management is a Recognised Training Organisation (RTO number: 90911) and issues nationally recognised qualifications and statements of attainment.
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