Customer Service Training Courses

"Nicky had had obviously prepared well and had customised the training for our unique needs. She made learning fun and delivered the content at the perfect pace."

"Fantastic training, while I'm fully capable with using google, ive never known all the ins and outs and features designed to make you more productive. Very illuminating"

"Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life."

"I recently had the privilege of taking a refresher course on Microsoft Outlook, and it was nothing short of transformative. It was a wake-up call for me, realizing that I had been using Outlook for years, yet there was so much more to learn and exploit."

"Great, clear delivery from facilitator, easy to understand, kept my interest and focus throughout the course."

"Thank you Jackie so much again for putting together such an insightful presentation. As I mentioned, the feedback so far has been really positive and a few people I have spoken to in the office today have already made some tweaks to their default settings. Your presentation skills were some of the best I’ve seen, and I was impressed with how you were able to navigate between screens despite the technical challenges. Thank you again!"

"Nicky was very knowledgeable and made sure everyone was comfortable with before going on to the next stage. Nicky’s interaction with us was amazing as she explained things well and nothing was a problem for her if someone needed help."

"They’re always there to support you and they’ve even made the Most staunchly paper driven people challenge what they do and find a way to be paper light, if not paper gone."

"The course and facilitator were great and therefore was served well. I learnt so many new things. Our facilitator was a great teacher. Very knowledgeable, spoke at a good pace."

"Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!"

"I thought it was great! Probably one of the best trainings we’ve had at our face-to-face."

"But also the programs were fabulous because they are really practical. It’s not just here’s how you use it. It’s really about how you embed it into your everyday work life which is what I like about it."

"Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much."

"I was hesitant on how much I could learn on an 8 hour outlook course but the course exceeded my expectations and I was surprised by how much I took away from the course."

"Brendan was awesome, I liked the way he made the training engaging and interactive although it was virtual. One of the very few virtual trainings I have enjoyed"