Working Smart with Microsoft Outlook

Work smarter, not harder. Get organised, take control of your days and your workload with our most popular time management course

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Listen to one of our facilitators explain our Working Smart with Microsoft Outlook course.

What will I learn?
Who is this course for?
What to expect?
How will it help me?

Working Smart with Microsoft Outlook

Learn how to integrate planning, communications, tasks and activities, and how to apply the Working Smart method that can give you an extra hour, every day.

On completion of this course, you should be able to:

  • Establish a daily plan for achieving goals
  • Focus on areas of greatest return
  • Gain control of your inbox and email
  • Improve communications
  • Manage your time, tasks and activities
  • Use Microsoft Outlook with a ‘business planning’ approach

Who is this Course for?

This course is designed for individuals’ who want to maximise their time and workload management with Microsoft Outlook.

What to expect?

Receive practical hands-on skills instructions to help you absorb proven techniques for a total time-management solution. Integrate communications, tasks, activities, planning, and apply the WorkingSm@rt® method using Microsoft Outlook.

How will this course benefit me or my business?

The Priority Management WorkingSm@rt® using Microsoft Outlook Workshop has been developed to empower you to take control of your work. Priority Management teaches you how to change behaviours and optimise the use of technology to take control of your time, productivity, collaboration and work results.

Upcoming Working Smart with Microsoft Outlook Course Dates

Choose from the dates below to secure your enrolment in one of our upcoming classes

Working Smart with Microsoft Outlook (Virtual)

January 29, 2025 - January 30, 2025
10:00 AM to 01:30 PM (Everyday)
$945 (EX GST)
Book Now

Working Smart with Microsoft Outlook (Virtual)

February 27, 2025 - February 28, 2025
10:00 AM to 01:30 PM (Everyday)
$945 (EX GST)
Book Now

Working Smart with Microsoft Outlook (Virtual)

March 25, 2025 - March 26, 2025
10:00 AM to 01:30 PM (Everyday)
$945 (EX GST)
Book Now

Working Smart with Microsoft Outlook (Virtual)

April 29, 2025 - April 30, 2025
09:00 AM to 12:30 PM (Everyday)
$945 (EX GST)
Book Now

Don't see what you're looking for? Enquire now to learn about future courses or in-house options!

Make an Enquiry

“I recently had the privilege of taking a refresher course on Microsoft Outlook, and it was nothing short of transformative. It was a wake-up call for me, realizing that I had been using Outlook for years, yet there was so much more to learn and exploit.”

-Wayne Lear, Familia Wealth - 06/02/2024

“It changed my life really. I felt like I’d been baptized at the end- I really felt so much lighter and freer! I’m in control of my life, actually I can, I can work the way I want to work.”

-Carla, Department of Education

“Enjoyed the session and got a few great tips and better ideas on managing emails and tasks thanks so much.”

-Paula Coleman, Planning Manager, Medline - 17/01/2023

“Working with Priority Management as an organisation, [I’ve learned] that it’s not actually about the computer programs. It’s about the way in which you use those to work together.”

-Roslynd, Department of Education

“Went into the course thinking I would learn a few tips on using MO more efficiently, came out with a breakthrough on how I could be the high performer I want to be and still have a life.”

-Amarette Petersen, Territory Manager, Leica - 20/01/2023

“They’re always there to support you and they’ve even made the Most staunchly paper driven people challenge what they do and find a way to be paper light, if not paper gone.”

-Kathyrn, Whitley Corporation

“Outlook to me was just a repository for emails, but now it is transformed into a powerful automated planning tool. Thank you Mary! I also like how you consider typography when setting up the layout and solution.”

-Jianyang Sun, The University of Sydney - 28/06/2023

Such a great course. Thoroughly enjoyed the training and learned so many new things that I know will benefit both myself and the organisation.”

-Bev Clarke, Defence - 18/01/2023

“I had no idea of how much I didn’t know. This is a game changer for efficiency and organisation.”

-Melanie Baker, TMR - 13/12/2022

“The Australian Chamber Orchestra has engaged Priority for 15 years to conduct Outlook training, which is considered an important component of our induction process to assist with productivity. It’s always a pleasure to liaise with Priority Management. As a participant, I found the online workshop to be informative, educational, fun, and engaging.”

-Claire Diment, Australian Chamber Orchestra - 12/04/2023

“Thanks for putting on such amazing training sessions for our employees over the past 2 weeks, we have had incredible feedback about how valuable they found the Outlook training and how great a facilitator Dani is. One employee reached out saying it was the best training she has ever done, which is a testament to how good the content and facilitators are!”

-Sara Learmonth, L'Oréal - 11/05/23

“Mary was very knowledgeable on the material and able to answer any queries quickly and effectively, there are many strategies that I took from the training that will allow me to build on previous knowledge and be more effective working within Outlook.”

-Thomas Davies, The University of Sydney - 28/06/2023

“A HUGE thank you for the OneNote training that I completed. Having completed courses previously, I was expecting similar basic content and a struggle to say engaged. I was pleasantly surprised by Marys knowledge and ability to engage all attendees from beginners through to more advanced users, covering a range of skills, including more advanced use scenarios. I learnt a lot and have already applied many of the skills that I learnt.”

-Kathleen Donohue - 21/07/2023

"Mario is so engaging and charismatic. He’s professional, he manages to even bring the most challenging participants around."

-Julia RT Health Fund

"But also the programs were fabulous because they are really practical. It’s not just here’s how you use it. It’s really about how you embed it into your everyday work life which is what I like about it."

-Danielle, Elserver

"Thank you Mario & Jackie so much again for putting together such an insightful presentation. As I mentioned, the feedback so far has been really positive and a few people I have spoken to in the office today have already made some tweaks to their default settings. Mario's presentation skills were some of the best I’ve seen, and I was impressed with how you were able to navigate between screens despite the technical challenges. Thank you again and I really hope you have a lovely holiday!"

-Henry Drummond, The Law Society of NSW - 28/07/2023

Learn more about Working Smart with Microsoft Outlook

Overview

Audience

Format

What's Included

Unit 1 Being Productive

This unit will introduce you to the challenges arising from the modern workplace expectations placed upon knowledge workers. You will also learn about the fundamental principles of productivity. With that context in mind, you will be in a better position to focus on the tasks with the greatest return on your investment of time.
With this ‘productivity platform’ in place, you’ll be in a better position to recognise and manage distractions and interruptions, thereby improving your time management.

Unit 2 Setting Yourself Up to Work Sm@rt

You will gain a deeper understanding of what’s available in the Outlook “toolbox” and set up the main components to enable you to work smart with enhanced focus. Learn how to increase your productivity and eliminate unhelpful habits.

Unit 3 Managing Your Workload With Tasks

You will learn how to capture and plan the execution of your flexible pieces of work. You will also learn how Outlook can help you keep track of work you have asked others to do.

Unit 4 Managing Your Email Effectively

We will show you how to better manage your email. You will learn how to extract the work from your Inbox and quickly file emails you need to retain. You will discover that you can work from a near empty Inbox.

Unit 5 Managing Your Time Commitments

You will learn the importance of the Outlook Calendar and how to avoid becoming a victim of the “planning fallacy”. You will become a more proficient manager of your time and a better daily planner.

Unit 6 Managing Your Communications

You will learn how to plan, capture and follow up on time, every time.

Unit 7 Planning For Results

You will discover how the planning cycle will help you become more strategic in your daily choices.

This course is designed for anyone who currently uses Microsoft Outlook, but needs to learn how to do so more effectively – from executive assistants to managers, directors and CEOs.

  • 2 x 3.5 hour web-based
  • Follow up Coaching Session to reinforce learning
  • Participants must have their own computer/laptops with a full version of MS Outlook

This workshop is not suitable for Mac Users. Should you have a Microsoft Office for Mac training requirement, please contact us for assistance.

  • Comprehensive Learning Guide
  • Complete Project Planning Kit
  • Guide book: Making it Happen – a Non-Technical Guide to Project Management

Dont have your own laptop?

We have modern HP laptops available for hire!

HP EliteBook Touchscreen Tablet laptops (with mouse) (11 available)

  • Rental cost to client $95+GST per laptop + transport
  • Running Windows 11
  • Running Office 365
    • Word
    • Excel
    • PowerPoint
    • Outlook
    • OneNote
    • Added only if required - MS Project, MS Visio

Organise with one of our team when making your booking or get in touch with us here

Submit an Enquiry

Priority Management is a Recognised Training Organisation (RTO number: 90911) and issues nationally recognised qualifications and statements of attainment.

BSB51415 Diploma of Project Management
BSB41515 Certificate IV in Project Management Practice
10552NAT Certificate III in Project Administration

Lead your team to success with industry-leading project management training

Achieve your goals, get more done and see your team thrive with our advanced project management short courses and qualifications.

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Frequently Asked Questions

Want to know more?

Browse our frequently asked questions, or get in touch with one of our friendly training experts today!

What is the best course for project management?

The best project management course will completely depend on your situation. For example, are you an executive looking at upskilling your project leaders or team? Or are you an individual looking at developing your experience and qualifications for future job applications?

We offer a wide range of short courses, workshops and nationally accredited project management qualifications to offer a complete solution for whatever you are hoping to achieve. If you're unsure which project management course is for you, your team or your business, contact us today, and one of our training experts will help you find what you are looking for.

Is a Project Management Certification worth it?

According to the National Skills Commission, Project Management roles are in high demand all over Australia. In fact, the Project Management Institute released a study demonstrating that the need for project managers will grow by another 33% in the next 5 years.

The world is changing fast, and businesses need to continually grow, innovate and adapt. Skilled project managers are the leaders who can make change happen, come up with new ideas and implement them. As a result, the job prospects for project managers have never been better, making project management qualifications an appealing addition to your resume for any recruiter or employer.

Can I be a Project Manager with no experience?

The truth is, many people are finding themselves in jobs requiring project management skills that they've never been taught. The workplace is fast evolving to keep up with global change, and that has impacted many jobs, seeing many people thrown into project management roles with no experience or training.

If you find yourself in this predicament, you'll know that it is possible to be a project manager with no experience, but it isn't easy. The training and experience you'll get through our project management courses will give you the tools, skills, knowledge and understanding to tackle the project management elements of your job and make them a success. We will teach you methodologies and skills to make your team work better, help you achieve more, and do so by working smarter with less stress and time pressure.

Is Project Management hard?

Project management is a workplace skill that you need to invest in. Like learning anything, you'll have to study and involve yourself in learning the skills you need, but with the right trainers and materials, it doesn't have to be hard to learn.

Our trainers are highly experienced and have been teaching project management to businesses, companies and individuals all over the world for many years. We have developed courses that are engaging and full of high-quality materials to make your learning process enjoyable.

How long does it take to become a project manager?

Your career path to becoming a project manager can vary depending on your industry and its qualification requirements. Some industries don't require formal qualifications, though they may help secure you a position over another candidate. Other industries may encourage formal qualifications.

We Pride Ourselves

We have been 40 years in Business and with over 2.2 Million participants and a lifetime membership, we are super proud of Priority Management.

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