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Time & Workload Management

All States


1 Day Duration

Are you in control of your work or is your work in control of you?

Whether you’re in the office or on the move, learn how to apply our WorkingSmart method to IBM Notes. Immediately afterwards you’ll be empowered to communicate better, collaborate more efficiently, and manage your time and priorities.


On completion of this course, you should be able to:

  • Take control of your inbox and email
  • Focus consistently on your priorities
  • Improve communications
  • Track projects, share information easily and securely, and collaborate on tasks
  • Work more productively, using IBM Notes as an ‘operational centre’
Unit 1 – Being productive
  • The key elements needed to help you refine your organisational toolkit
  • Identifying the areas of work that add greatest value
  • Understanding prioritisation

With this ‘productivity platform’ in place, you’ll be in a better position to recognise and manage distractions and interruptions, thereby improving your time management.

Unit 2 – Setting yourself up to work smart
  • Exploring the full power of the IBM Notes ‘toolbox’
  • Setting up the components that will see you working smarter, with more focus
  • Increasing productivity and eliminating unhelpful habits
Unit 3 – Manage your email effectively
  • Taking control of your emails
  • Managing and prioritising emails for improved productivity
  • Filing and finding your mail
  • Sticking to your priorities regardless of the volume of email traffic
Unit 4 – Managing commitments to enable a sense of achievement
  • The importance of the IBM Notes Calendar
  • How to avoid becoming a victim of “planning fallacy”
  • A sense of achievement is possible
Unit 5 – Better results via effective communication and delegation
  • Learning how to plan, capture and follow up effectively on important communications and delegations.
Unit 6 – Priority Planning for Results
  • Discovering how the planning process works for you
  • Becoming more strategic in your daily choices
  • Developing consistency – and a sense of accomplishment

Anyone with IBM Notes: Managers, technical professionals, supervisors, administrators and project leaders.

  • 1-day instructor-led session, computer-based training session using IBM Notes
  • Follow up Coaching Session to reinforce learning
  • Comprehensive Learning Guide